2. Create a group

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Email people with a single address, work on projects together, organize meetings and events, and more.
 

In this section, you learn how to:

2.1 Create your group
2.2 Add people to your group

2.1 Create your group

Using new Groups

  1. Sign in to Google Groups.
  2. In the upper left, click Create group.
  3. Enter info and choose settings for the group. Settings reference.
  4. Click Create group.

Wait a few minutes for your new group to become active before sending a message to it. Otherwise, you might get a notification that your message couldn't be delivered.


Settings reference for new Groups

Group info

Option Description
Group name
A name that identifies the group in lists and messages. Use these guidelines:
  • Names can be up to 73 characters long.
  • Use names that make it easy to identify the group’s purpose.

Group email address

The address used for sending email to all members of the group. If your organization's Google Account has multiple domains, select the appropriate domain from the list. Email addresses can be up to 63 characters long. This limit doesn't include the domain portion of the address, such as @gmail.com.

Some words are reserved and can't be used as email addresses. View reserved words.

If you're creating your group in a work or school account, your email address might include a suffix, such as -user-created. For example, if your group name is training, the actual email address might be training-user-created@<your_domain>.

Group description

The purpose of the group or how it's used. You could include information about group members, group content, FAQs, links to related groups, and so on. This info appears on the group's About page.

 

Privacy settings

Option  Description
Who can search the group Who can find the group by searching for the group's name, email address, or conversations. If you use Groups through work or school, the available options depend on the settings for your organization.
Who can join the group

How private the group is. Choose from these options:

  • Invited users only—People have to be invited to join the group. They can't add themselves directly or ask to join.
  • Organization users only—People in your organization can add themselves to the group directly.
  • Organization users can ask—People can ask to be added to the group. They can't add themselves to the group directly.
Who can view conversations Select who you want to see conversations posted to the group.
Who can post Who has permission to send messages to the group email address.
Who can view members Who has permission to view group member email addresses. 

 

Adding members

Option Description
Group members The names or email addresses of people you want to add and assign the member role.

Everyone in a group has the member role by default. In addition:

  • Permissions set for the member role are automatically given to all other roles
  • Permissions set for the member role are dimmed in the other roles because they're already applied
Group managers The names or email addresses of people you want to add and assign the manager role. By default, managers can do everything owners can do, except delete the group or make another member an owner. A group can't be a manager of another group.
Group owners The names or email addresses of people you want to add and assign the owner role.  

The owner role has these default permissions:

  • Send messages to the group.
  • Add or remove group members, including owners.
  • Change member roles (for example, from member to owner).
  • Change group settings.
  • Delete the group.
  • Export group memberships and messages. Learn how to download group messages

Note: The owner role can be assigned to any group member. However, a group can't have the owner role for another group.

Welcome message A message emailed to people when they're added to the group without being invited. This option is available only if Directly add members is ON.
Invitation message A message sent to people in their email invitation to join the group. Invitees click a link in the invitation to join. This is available only if Directly add members is OFF
Subscription

Preferences for receiving email from the group. Options include:

  • All email  / Every new message: All messages emailed individually as they're posted to the group
  • Digest  /  Send daily summaries Up to 25 complete messages combined into single emails and delivered daily
  • Abridged  /  Combined updates: Summaries of up to 150 messages combined into single emails and delivered daily
  • None  /  Don't send email updates: No email messages from the group
Directly add members

Whether to add members to the group directly, or invite members to join.

If you turn Directly add members ON: Specified users are added to the group with the subscription settings you select. Members can change their subscription settings later.

If you turn Directly add members OFF: Specified users receive an email invitation to join the group. They're added to the group only after they accept the invitation.

Using classic Groups
  1. Sign in to Google Groups.
  2. (Optional) Choose where to create your group:
    • Next to Switch your organization view to:, choose a G Suite account.
    • Choose the Public groups option.

      Note: You might not see the option to switch your organization view if you belong to groups in only one G Suite account or if your G Suite administrator has disabled the Public groups option.

  3. In the upper left, click Create group.
  4. Enter info and choose settings for the group.
  5. Click Create group.
Wait a few minutes for your new group to become active before sending a message to it. Otherwise, you might get a notification that your message couldn't be delivered.

Settings reference for classic Groups

Option Description
Group name
A name that identifies the group in lists and messages. Use these guidelines:
  • Names can be up to 73 characters long.
  • Use names that make it easy to identify the group’s purpose.

Group email address

The address used for sending email to all members of the group. If your organization's Google Account has multiple domains, select the appropriate domain from the list. Email addresses can be up to 63 characters long. This limit doesn't include the domain portion of the address, such as @gmail.com.

Some words are reserved and can't be used as email addresses. View reserved words.

If you're creating your group in a work or school account, your email address might include a suffix, such as -user-created. For example, if your group name is training, the actual email address might be training-user-created@<your_domain>.

Group description

The purpose of the group or how it's used. You could include information about group members, group content, FAQs, links to related groups, and so on. This info appears on the group's About page.

Group's primary language The email language is used for system-generated information sent to group members. This includes content in email digests and footers.The language used for system-generated messages to group members. These messages include notifications and footers.
Group type

You can create several different types of groups, depending on the group's purpose. The most common types are email lists, web and Q&A forums, and collaborative inboxes. Group types reference.

Basic permissions

Permissions for:

  • Group visibility: Who can see the group's email address and description.
  • View Topics: Who can view topics in the group.
  • Post: Who can post messages to the group.
  • Join the Group: Who can join the group

Privacy settings.

Group types reference for classic Groups

Group type Description Example uses

Email list

Email list groups are mailing lists. Create a new email address so anyone in your organization can send messages to everyone in your group at once.

Send messages, share files, including Google documents, sites, videos, and calendars, or invite group members to meetings.

Web forum

Create a Group on a particular subject that anyone in your organization can join.

Online communities for people in your organization with similar interests, expertise, or work functions.

Q&A forum

Product experts and savvy customers can help answer common questions about your product and mark the best answers to the web. Responses are archived as a knowledge base for other customers.

Online forum for customers to ask and answer questions about your products or services.

Collaborative inbox

Members of a group can receive and respond to email requests using a common address, such as support@your_company.com. Assign incoming messages to group members, track status, categorize posts so they’re easy to find later, and more.

For teams that use email to process support tickets, sales inquiries, or other requests from colleagues or customers.

Privacy settings reference for classic Groups

Option  Description
Who can search the group Who can find the group by searching for the group's name, email address, or conversations. If you use Groups through work or school, the available options depend on the settings for your organization.
Who can join the group

How private the group is. Choose from these options:

  • Invited users only—People have to be invited to join the group. They can't add themselves directly or ask to join.
  • Organization users only—People in your organization can add themselves to the group directly.
  • Organization users can ask—People can ask to be added to the group. They can't add themselves to the group directly.
Who can view conversations Select who you want to see conversations posted to the group.
Who can post Who has permission to send messages to the group email address.
Who can view members Who has permission to view group member email addresses. 

2.2 Add people to your group

If you're a group owner, or if you have permission to manage members, you can add people to your group in three ways:

Invite people to your group

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. In the left panel, click Members.
  5. Above the Members list, click Add members.
  6. At the bottom of the screen, turn off "Directly add members."
  7. Enter the email addresses of people to invite.
  8. Optional: Enter an invitation message. This message is added to the email invitation.
  9. Click Send invites.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. On the left, click Members and then Invite members.
  6. Enter the email addresses of people to invite.
  7. Optional: Enter an invitation message. This message is added to the email invitation.
  8. Click Send invites.
  9. To resend or revoke pending invitations, click Members and then Outstanding invites

Add people to your group directly

When you add people directly, you can assign them the member, manager, or owner roles. You can add up to 10 people to your group at once.

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. In the left panel, click Members.
  5. Above the Members list, click Add members.
  6. Turn on "Directly add members."
  7. (Optional) Enter a welcome message. This appears in the email notification new members receive when they're added.
  8. In the Subscription section, set how the new members will get email from the group: 
     
    • All email  / Every new message: All messages emailed individually as they're posted to the group
    • Digest  /  Send daily summaries Up to 25 complete messages combined into single emails and delivered daily
    • Abridged  /  Combined updates: Summaries of up to 150 messages combined into single emails and delivered daily
    • None  /  Don't send email updates: No email messages from the group
  9. Click Add members.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Near the top right, click Manage members.
  4. On the left, click Members and then Direct add members.
  5. Enter the email addresses of the people to add.
  6. Optional: Enter an invitation message. This message is added to the email invitation.
  7. Set how members will get email from the group.
  8. Click Add.

Manage invitations and requests to join your group

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Above the Members list, click Pending requests.
  5. In the Join requests section, do any of the following: 
    • To approve a join request, point to a request, then click Approve request on the right.
    • To reject a join request, point to a request, then click Reject request on the right.
    • To accept or reject multiple join requests, check the boxes next to the requests, then click Approve request or Reject request above the list on the right.
  6. In the Pending invitations section, do any of the following:
    • Point to the invitation, then click Resend invitation on the right.
    • To resend multiple invitations, check the boxes next to the invitations, then click Resend invitation above the list on the right.
    • To resend or cancel multiple invitations, check the boxes next to the invitations, then click Resend invitation or Cancel invitation above the list on the right.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. On the left, click Members and then Join requests.
  6. Check the box next to a requester.
  7. Click Approve applicant or Reject applicant.

View all members of a group

You can view all group members as well as people who have been banned from a group.

Using new Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. In the left panel, click Members.

Using classic Groups

  1. Sign in to Google Groups.
  2. Click My groups.
  3. Click the name of a group.
  4. Near the top right, click Manage members.
  5. To see a list of all banned members, near the top left, click Banned.
  6. To search for members, use the search bar on the "Members" page. 
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