Send mail as - Add another email address you own - "Functionality not enabled" message.
I am the domain administrator for our account.
I would like to add another gmail account to my "Send mail as" settings so that I have the option to send from the main account or from the added gmail account.
When I try to add the other gmail account I get the following message:
Functionality not enabled.
You must send through gmail.com SMTP servers when you send as myuse...@gmail.com. However, this functionality is not available for your account. Please contact your domain administrator for more information.
Another thread I read in the Gmail Help Forum entitled, Problems with adding another "Send from address", had mentioned the same issue and offered a solution. The solution is to make sure the "Allow users to send mail through an external SMTP server when configuring a "from" address hosted outside your email domains" box in the domain's "Allow per-user outbound gateways" settings is checked.
I followed the instructions and found that the box in my domain's settings is already checked, so I'm not sure why I'm still getting the message.
Thank you for your response!
I understand how to do it.
I don't understand why I get the message (please see attached).
You need to enable the setting called "Allow per-user outbound gateways", this can be found in the Admin Console under "Configure advanced settings for Gmail" and then search for "End User Access".
When you add the other address is it sending you a verification code to verify the email address, also are you add the email address in your setting>account>>send From here is the direct link to that page if you are sign into that account by default
- Click the Accounts and Import tab.
- Under Send mail as, click Add another email address.
- In the 'Email address' field, enter your name and alternate email address you own.
- Enter the SMTP server (e.g. smtp.domain.com), your username on that domain, and your password for that account. You may also need to adjust your port setting or SSL setting (talk to your other ISP if you need this information).
- Click Add account >>
- Open your other account and either click the link in the message
Gmail sent or enter the confirmation code in the Accounts and Import
section of your Gmail settings.
- If Gmail sent a verification email and you didn’t receive it, try checking your Spam or Bulk Mail folders for a message from account-verifi...@google.com to see if the email ended up in there.
I am also an administrator for google apps and had the EXACT same problem (as noted before) and have found that, rather than the gateway setting, this is the way to get it to work:
SMTP relay service (Locally applied)
Allowed senders: Only registered Apps users in my domains
Only accept mail from the specified IP addresses: No
Require SMTP Authentication: Yes
Require TLS encryption: Yes
Please try it and let me know if it works for you.
stan_bush but you have mail only in the "Sent Mail" folder or also in the "All Mail" folder?
You have just set the option "Allow per-user outbound gateway" in the admin control panel or something else?
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