Turn on Meet video calling

Beginning June 15, 2020, Google Meet will have separate settings in the Google Admin console that allow you to enable or disable Meet independently of classic Hangouts chat.

If you take no action before June 15—Google Meet will automatically be enabled for your organization starting on June 15. This means everyone in your organization will be able to create and join Meet video meetings.

What you need to know about these changes

  • These changes are being released to G Suite customers on a rolling basis. If you don't see the changes in your Admin console, check back in a few days.
  • From May 15–June 15, you can change Meet settings (except the service status) using the Hangouts Meet and Google Hangouts or Google Meet settings. Changes in one service are reflected in the other.
  • Changes to the Google Meet service status take effect after June 15. Changes to all other Meet settings, such video calling, recording, and other premium features, take effect immediately.

Turn on video meetings

When the Google Meet service is on, users will be able to create and join video meetings in your organization.

Allow users to create and join video meetings

Complete all of the following steps to turn on the Hangouts Meet and Google Hangouts and Google Meet services.

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. To allow users to join meetings, turn on the Hangouts Meet and Google Hangouts service:

    Note: This change takes effect immediately.

    1. From the Admin console Home page, go to Appsand thenG Suiteand thenHangouts Meet and Google Hangouts.
    2. Next to Service status, click the Down arrow .
    3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
    4. Select On for everyone.
    5. Click Save. If you configured an organizational unit or group, you might be able to Inherit or Override a parent organizational unit, or Unset a group.
  3. To allow users to create meetings, turn on video calling in the Hangouts Meet and Google Hangouts service.

    Note: This change takes effect immediately.

    1. From the Admin console Home page, go to Appsand thenG Suiteand thenHangouts Meet and Google Hangouts.
    2. Click Meet video settings.
    3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
    4. Click Video calling.
    5. Check the Let users place video and voice calls box.
    6. Click Save.
  4. Turn on the Google Meet service.

    Note: This change takes effect after June 15, and will allow users to create and join calls in Meet.

    1. From the Admin console Home page, go to Appsand thenG Suiteand thenGoogle Meet.
    2.  Next to Service status, click the Down arrow .
    3. To apply the setting to everyone, leave the top organizational unit selected. Otherwise, select a child organizational unit or a configuration group.
    4. Select On for everyone.
    5. Click Save.

Changes typically take effect in minutes, but can take up to 24 hours. For details, go to How changes propagate to Google services.

(Optional) Turn advanced Meet features on or off

You might want to manage video meeting features, such as joining a meeting by phone and recording and streaming meetings. If so, go to Manage Meet video meeting settings.

(Optional) Grant access to manage Meet settings

Make someone else in your G Suite account an administrator to help you perform Meet management tasks in your Google Admin console. This way, if you’re busy or on vacation, someone else can help with tasks. 

For example, you can create and assign a custom admin role that includes Google Meet, and assign the role to a user.

Note: Before June 15, change all existing custom admin roles that include Hangouts Meet and Google Hangouts to Google Meet if current admins should retain access to Meet settings.

You need to be a super administrator to give a user access to the Meet admin settings. You create a custom admin role with the Manage Meet Settings privilege and then assign that role to the user.

Tip: You can also grant access to Organizational Units or Groups so the admin can help limit access to advanced Meet features, such as recording. 

Create a custom Meet Admin role

  1. Sign in to your Google Admin console.

    Sign in using an account with super administrator privileges (does not end in @gmail.com).

  2. From the Admin console Home page, go to Admin roles.
  3. Click Create new role.
  4. Enter a role name and description and click Continue.
  5. Under Admin console privileges, go to Google Meet and check the Manage Meet Settings box.
  6. Click Continue, review your changes and then click Create Role.
  7. Click Assign role.
  8. Search for and select the users that should have admin privileges. If you can't find the user in the list, see Find a user account.
  9. Click Assign Role.

Assign an existing custom role to a user

  1. From the Admin console Home page, click Users.
  2. Click the user’s name to open their account page. If you can't find the user in the list, see Find a user account.
  3. Click Admin roles and privileges  and then Assign roles.
  4. Next to the role name that includes the Manage Meet Settings privilege, click Turn on Turn on.
  5. Click Save.

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