Follow the steps below to cancel all subscriptions and delete your organization’s Google Account. If you want to delete a user's account, go to Delete or remove a user from your organization.
Before you delete your account
After you delete your organization's Google Account, user data and billing records will be deleted and can’t be restored. Before you continue, you will likely need to do the following tasks.
Google Workspace data (such as emails, documents, calendar events)
Before you cancel your Google Workspace subscription or delete your organization's Google Account, download any Google Workspace user data you want to save. This includes Gmail messages, Google Calendar events, Google+ content, and files stored in Google Drive. After you cancel Google Workspace or delete your account, Google Workspace user data will be deleted.
The easiest way to download and export your users' data is to use the data export tool.
Before canceling a Essentials subscription or deleting your organization's Google Account, download any Drive files you want to save. All Drive files will be deleted after you delete Essentials or your account.
For email-verified Essentials, be sure to save any shared drive data you need before you cancel.
The easiest way to download and export your users' data is to use the Data Export tool.
Other types of Google data
Before canceling your subscriptions and deleting your organization's Google Account, export or transfer ownership of other types of assets you want to save. For example, YouTube channels or Google Ads accounts are also deleted after you cancel your subscriptions and delete your account. For details, go to Transfer important files and data.
Before you can delete your organization's Google Account, you need to delete all associated Google Cloud Platform projects and folders. To save Google Cloud Platform projects, contact Google Cloud Support to transfer ownership of the projects out of your organization.
Go to Google Cloud Platform to find resources associated with your Cloud organization.
To perform this task you need permissions to modify GCP project and folder resources. This requires having the necessary Cloud IAM roles, including the Organization Administrator, Folder Admin, and Project Deleter roles.
Before deleting your organization's Google Account, you need to delete any apps you've installed from the Google Workspace Marketplace.
To check if you have Marketplace apps:
From the Admin console Home page, go to AppsGoogle Workspace Marketplace apps.
- If necessary, delete your Marketplace apps.
Step 1: Cancel all subscriptions
Before you can delete your organization's Google Account, you need to cancel all your subscriptions (except the free Cloud Identity subscription, which can’t be cancelled).
Note: If you’re canceling a Domain Registration subscription and you want to keep your DNS domain, record your registrar sign-in information first. This includes the username and password with registrar, plus registrar URL. Doing so lets you manage your DNS domain after you delete your organization's Google Account, up until the domain registration expires (unless you renew).
From the Admin console Home page, at the top left, click Menu BillingSubscriptions.
- Click your subscriptionCancel Subscription.
Read about charges after you cancel.
Note: To cancel an Android management subscription when Google is your EMM provider, go to Device ManagementSetupAndroid App Management. Remove Google as your EMM provider, then cancel your subscription.
Select a reason for cancelingclick Continue.
To confirm your cancellation, click Yes, I am sure.
You’ll be signed out of the Admin console. When you sign back in, you’ll be prompted to accept the Cloud Identity (free edition) Terms of Service, which lets you keep your organization’s Google Account and use the Admin console.
To cancel a free Cloud Identity subscription, you need to delete your account (continue with the next steps).
Step 2: Delete your account
From the Admin console Home page, go to Account settingsAccount management.
- Click Delete Account.
- Check the box to confirm you want to delete your account.
- Click Delete Account.
After you delete your account
- Your organization's account and all user accounts will be deleted.
- You won’t be able to sign in to Google services with this account.
- Deleted user accounts can’t be restored.
- You’ll be signed out of the Admin console and returned to the Google Workspace Home page.
- You can no longer sign in to the Admin console.
Questions?I can't access the Admin console. What do I do?
If you can’t access your Admin console, try these solutions.
After you cancel your subscription, you’re billed at the start of the next month for any outstanding charges in your account. The amount is calculated according to your service and billing plan:
- Flexible Plan—You’re charged for the days you used the service. For example, if you cancel on the 15th of this month, you're billed for half a month of service.
- Annual/Fixed-Term Plan—You’re charged for the remaining balance of your commitment.
- Essentials—You’re charged the full monthly cost for each active user in that month. Learn more about How Essentials billing works.