Migrate from Gmail or webmail to G Suite
This migration guide helps you and your users to import email, calendar, and contact data from Gmail or webmail providers to G Suite. Use this guide if your organization previously used one of these webmail providers:
- A Gmail account (ending in @gmail.com)
- Another G Suite account
- Webmail services that use POP3, such as Yahoo!®, Apple® iCloud®, and AOL®
- Internet service providers that use IMAP, such as GoDaddy®, Rackspace®, 1&1 IONOS®, or Bluehost®
For enterprise IMAP servers, see Migrate from IMAP servers to G Suite.
You can help your users migrate their old mail, but users need to import incoming email, calendars, and contacts themselves.
Step 1: Instruct users to forward their incoming email
Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to G Suite.
If your users previously had... |
Then tell them to… |
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@gmail.com or G Suite accounts |
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Webmail accounts that aren’t @gmail.com or G Suite |
Do a search on how to automatically forward emails from their webmail provider |
Step 2: Instruct users to import their calendars and contacts
If your users want to... |
Then tell them to... |
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Import calendars from their old accounts to G Suite. |
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Import contacts from their old accounts to G Suite. |
Step 3: Help users import their old mail
If you want to... |
Then use... |
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Migrate your users’ mail to G Suite if their old accounts support IMAP. You should only use this option if the IMAP server:
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Must be a G Suite super admin |
Allow your users to migrate their own mail to G Suite from their old accounts. You should only use this option if:
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The following 2-step method:
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Note: When migrating from IMAP, Gmail, or G Suite, the data migration service only imports email. It doesn't support migrating contacts, calendar events, or calendar resources.