Migrate from Gmail or webmail to Google Workspace

This migration guide helps you and your users to import email, calendar, and contact data from Gmail or webmail providers to Google Workspace. Use this guide if your organization previously used one of these webmail providers:

  • A personal Gmail account (ending in @gmail.com)
  • Another Google Workspace account
  • A webmail provider that uses the IMAP protocol, such as 1&1 IONOS, AOL, Apple iCloud, Bluehost, GoDaddy, Outlook, Rackspace, Yahoo!, or Zoho

    For RFC 3501-compliant enterprise IMAP servers, go to Migrate from IMAP servers to Google Workspace.

You can help your users migrate their old mail, but users need to import incoming email, calendars, and contacts themselves.

Step 1: Instruct users to forward their incoming email

Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to Google Workspace.

If your users previously had...

Then tell them to…

@gmail.com or Google Workspace accounts

Automatically forward Gmail messages to another account

Webmail accounts that aren’t @gmail.com or Google Workspace

Do a search on how to automatically forward emails from the webmail provider

Step 2: Instruct users to import their calendars and contacts

If your users want to...

Then tell them to...

Import calendars from their old accounts to Google Workspace

Import events to Google Calendar

Import contacts from their old accounts to Google Workspace

Import contacts

Step 3: Help users migrate their old mail

If you want to...

Then use...

Help migrate your users’ mail to Google Workspace (and if their old accounts support IMAP).

Only use this option if the IMAP server:

The data migration service

Must be a super admin

Note: When migrating from IMAP, Gmail, or Google Workspace, the data migration service only imports email. It doesn't support migrating contacts, calendar events, or calendar resources.

Allow your users to migrate their own mail to Google Workspace from their old accounts.

The following 2-step method:

  1. Allow your users to import data from non-Google webmail providers to Gmail for Google Workspace.
    For details, go to Turn imports from webmail hosts on or off.
  2. Instruct your users to set import options in Gmail.
    For details, go to Check emails from other accounts.

Related topics

Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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