Migrate from Gmail or webmail to G Suite

This migration guide helps you and your users to import email, calendar, and contact data from Gmail or webmail providers to G Suite. Use this guide if your organization previously used one of these webmail providers:

  • A personal Gmail account (ending in @gmail.com)
  • Another G Suite account
  • A webmail provider that uses the IMAP protocol, such as 1&1 IONOS®, AOL®, Apple® iCloud®, Bluehost®, GoDaddy®, Outlook®, Rackspace®, Yahoo!®, or Zoho®

    For RFC 3501-compliant enterprise IMAP servers, go to Migrate from IMAP servers to G Suite.

You can help your users migrate their old mail, but users need to import incoming email, calendars, and contacts themselves.

Step 1: Instruct users to forward their incoming email

Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to G Suite.

If your users previously had...

Then tell them to…

@gmail.com or G Suite accounts

Automatically forward Gmail messages to another account

Webmail accounts that aren’t @gmail.com or G Suite

Do a search on how to automatically forward emails from the webmail provider

Step 2: Instruct users to import their calendars and contacts

If your users want to...

Then tell them to...

Import calendars from their old accounts to G Suite

Import events to Google Calendar

Import contacts from their old accounts to G Suite

Import contacts

Step 3: Help users migrate their old mail

If you want to...

Then use...

Migrate your users’ mail to G Suite (if their old accounts support IMAP).

You should only use this option if the IMAP server:

The data migration service

Must be a G Suite super admin

Note: When migrating from IMAP, Gmail, or G Suite, the data migration service only imports email. It doesn't support migrating contacts, calendar events, or calendar resources.

Allow your users to migrate their own mail to G Suite from their old accounts.

You should only use this option if:

  • Your users’ old accounts don't support IMAP.
  • You don't need imported emails to show as read or unread.
  • You don't need to migrate labels.

The following 2-step method:

  1. Allow your users to import data from non-Google webmail providers to Gmail for G Suite.
    For details, go to Enable or disable imports from webmail hosts.
  2. Instruct your users to set import options in Gmail.
    For details, go to Check emails from other accounts.

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