This migration guide helps you and your users to import email, calendar, and contact data from Gmail or webmail providers to G Suite. Use this guide if your organization previously used one of these webmail providers:
- A personal Gmail account (ending in @gmail.com)
- Another G Suite account
- A webmail provider that uses the IMAP protocol, such as 1&1 IONOS®, AOL®, Apple® iCloud®, Bluehost®, GoDaddy®, Outlook®, Rackspace®, Yahoo!®, or Zoho®
For RFC 3501-compliant enterprise IMAP servers, go to Migrate from IMAP servers to G Suite.
You can help your users migrate their old mail, but users need to import incoming email, calendars, and contacts themselves.
Step 1: Instruct users to forward their incoming email
Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to G Suite.
|
If your users previously had... |
Then tell them to… |
|---|---|
|
@gmail.com or G Suite accounts |
|
|
Webmail accounts that aren’t @gmail.com or G Suite |
Do a search on how to automatically forward emails from the webmail provider |
Step 2: Instruct users to import their calendars and contacts
|
If your users want to... |
Then tell them to... |
|---|---|
|
Import calendars from their old accounts to G Suite |
|
|
Import contacts from their old accounts to G Suite |
Step 3: Help users migrate their old mail
|
If you want to... |
Then use... |
|---|---|
|
Migrate your users’ mail to G Suite (if their old accounts support IMAP). You should only use this option if the IMAP server:
|
Must be a G Suite super admin Note: When migrating from IMAP, Gmail, or G Suite, the data migration service only imports email. It doesn't support migrating contacts, calendar events, or calendar resources. |
|
Allow your users to migrate their own mail to G Suite from their old accounts. You should only use this option if:
|
The following 2-step method:
|
