This migration guide helps you and your users to import email, calendar, and contact data from Gmail or webmail providers to Google Workspace. Use this guide if your organization previously used one of these webmail providers:
- A personal Gmail account (ending in @gmail.com)
- Another Google Workspace account
- A webmail provider that uses the IMAP protocol, such as 1&1 IONOS, AOL, Apple iCloud, Bluehost, GoDaddy, Outlook, Rackspace, Yahoo!, or Zoho
For RFC 3501-compliant enterprise IMAP servers, go to Migrate from IMAP servers to Google Workspace.
You can help your users migrate their old mail, but users need to import incoming email, calendars, and contacts themselves.
Step 1: Instruct users to forward their incoming email
Forwarding new mail helps make sure your users receive messages sent to their old account during and after the move to Google Workspace.
If your users previously had... |
Then tell them to… |
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@gmail.com or Google Workspace accounts |
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Webmail accounts that aren’t @gmail.com or Google Workspace |
Do a search on how to automatically forward emails from the webmail provider |
Step 2: Instruct users to import their calendars and contacts
If your users want to... |
Then tell them to... |
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Import calendars from their old accounts to Google Workspace |
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Import contacts from their old accounts to Google Workspace |
Step 3: Help users migrate their old mail
If you want to... |
Then use... |
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Help migrate your users’ mail to Google Workspace (and if their old accounts support IMAP). Only use this option if the IMAP server:
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Must be a super admin Note: When migrating from IMAP, Gmail, or Google Workspace, the data migration service only imports email. It doesn't support migrating contacts, calendar events, or calendar resources. |
Allow your users to migrate their own mail to Google Workspace from their old accounts. |
The following 2-step method:
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Related topics
- Transfer data between Google Workspace accounts
- Migrate your organization’s data to Google Workspace
- Google Workspace migration product matrix
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