Drive storage FAQ for admins

Here are common questions for admins who manage Google Drive for an organization, about storage space for your users' Drive files. If you're planning to change Google Workspace editions, you want to be sure you get the storage you need.

Questions

What are the Drive storage and file size limits?

Drive storage is shared between Google Drive, Gmail, and Google Photos. The amount of free storage for each user depends on your type of account:

  • Frontline
2 GB per user
  • G Suite Basic

30 GB per user

  • Business Starter

30 GB per user

  • Business Standard

2 TB per user added to pooled storage

  • Business Plus

5 TB per user added to pooled storage

  • Enterprise editions

As much as you need.

For details, contact a Google Sales representative.

  • Essentials

100 GB per user added to pooled storage,
up to a maximum of 2 TB

  • G Suite Business

Unlimited storage
(1 TB if 4 or fewer users)

  • Education Fundamentals
  • Education Standard*
  • Teaching and Learning Upgrade*
  • Education Plus

100 TB pooled cloud storage

Additional storage:

  • Teaching and Learning Upgrade—100 GB per user
  • Education Plus—20 GB per user
  • Individual personal accounts
  • Legacy free edition of G Suite

15 GB

Available April 2021

If needed, you can purchase additional storage.

Content created with My Maps doesn't count toward your organization's storage quota.

How do limits apply to shared drives?

Content in shared drives counts toward your organization's storage quota.

Individual users can only upload 750 GB each day between My Drive and all shared drives. Users who reach the 750-GB limit or upload a file larger than 750 GB cannot upload additional files that day. Uploads that are in progress will complete. The maximum individual file size that you can upload or synchronize is 5 TB.

How does pooled storage work?
Pooled storage is shared storage across all of your users for everything in their accounts. This includes, but is not limited to, files from Google Drive, Gmail, and Google Photos. For details, go to How Google Workspace storage works.
How do I know how much storage is being used by my organization?

Starting on February 1, 2022, new and updated Google Docs, Sheets, Slides, Forms, Drawings or Jamboard files will count towards your organization's storage quota.

See the storage status for your entire organization

Important: The total won't include Google Docs, Sheets, Slides, Forms, Drawings, or Jamboard files until February 1, 2022. These files typically add 100 MB of storage per user per month.

  1. Go to the article View Apps reports for your organization.
  2. Follow the steps on how to go to the Accounts reportand thenTotal storage used.

See the storage status of a single user

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Users.
  3. Click a user to open their account page.
    At the top of the page, you can see the percentages of mail and Drive storage utilized by the user.

Can my users see how much storage they have available?

Yes. Your users can see how much space they have available by going to drive.google.com/settings/storage.

How much storage do Google Docs editors files use?

Starting on February 1, 2022, new and updated Google Docs, Sheets, Slides, Forms, Drawings or Jamboard files will count towards your organization's storage quota.

Like most file formats, the size of the file increases as you add content. Large images or embedded videos can significantly increase the size of the file.

In general, Google Docs, Sheets or Slides files have a similar size as the same file exported to the corresponding Microsoft Office format. On average, a Google Workspace user creates less than 100 MB of Google Docs, Sheets, Slides, Forms, Drawings or Jamboard content per month.

How can I help my users manage their storage? What is the difference between Google Drive storage and Google Cloud Storage

Drive storage is for users and Cloud Storage is for developers.

Do multiple revisions of a file count against my storage limit?

Multiple revisions of a file are available online, but only the latest version is available on your computer. The online revisions don't count toward your storage quota unless you explicitly decide to keep older revisions.

If a file is in multiple Drive folders on the web, does it count against my quota multiple times?

No. Only one version counts against your storage quota.

Do files that have been shared with me count toward my storage quota?

No. Files that have been shared with you in Drive never count toward your storage limit, even if you move them to My Drive. For details, go to Manage files in your Google Drive storage.

What if I use more storage online than I have available on my computer?

With Google Drive for desktop, this is no problem. Your files are stored exclusively online unless you make them available for offline access.

With Backup and Sync, if you don't have enough storage on your computer you can choose to sync only a subset of folders in Drive. For details, go to Back up & sync files with Google Drive.

What happens if a user is over their quota or a storage license is removed?

The user can still access any files already in Drive, but they won't be able to add additional files until they're under quota or have their quota increased.

Starting February 1, 2022, new and updated Google Docs, Sheets, Slides, Drawings, Forms, or Jamboard files will count toward Drive storage. Existing files within these products will not count toward storage, unless they’re modified on or after February 1, 2022. If you're over quota, you can’t create new files in these products. Until you reduce your storage usage, neither you nor anyone else can edit or copy your affected files. Learn more.

Organizations that need additional storage should upgrade their Workspace edition.

Ultimately, you are limited to the amount of storage described in our terms of service, and we reserve the right to disable uploads to Drive if you exceed your limit.

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