Chat log events

Audit and investigation page: Track users conversation and space activity
The audit log page has been replaced with a new audit and investigation page. For information about this change, go to Improved audit and investigation experience: What's new in Google Workspace.

You can use the audit and investigation page to run searches related to Chat log events. There you can view a record of actions to monitor conversation and discussion activity in your organization. For example, you can see when a user starts a direct message or creates a space.

For a full list of services and activities that you can investigate, such as Google Drive or user activity, read through the data sources for the audit and investigation page.

Open the audit and investigation page

Before you begin

If you have Google Chat history turned off for your users, you won't see data for users who send direct messages, and you won't see data for the Direct message started event. To check your settings, go to Turn history on or off.

Access Chat log event data

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. On the left, click Reportingand thenAudit and investigationand thenChat log events.

Filter the data

  1. Open the log events as described above in Access Chat log event data.
  2. Click Add a filter, and then select an attribute.
  3. In the pop-up window, select an operatorand thenselect a valueand thenclick Apply.
  4. (Optional) To create multiple filters for your search:
    1. Click Add a filter and repeat step 3.
    2. (Optional) To add a search operator, above Add a filter, select AND or OR.
  5. Click Search.

Note: Using the Filter tab, you can include simple parameter and value pairs to filter the search results. You can also use the Condition builder tab, where the filters are represented as conditions with AND/OR operators.

Attribute descriptions

For this data source, you can use the following attributes when searching log event data:

Attribute Description
Actor Email address of the user who performed the action
Actor group name Group name of the actor
Actor organizational unit Organizational unit of the actor
Attachment hash SHA-256 hash of the chat attachment
Attachment name Name of the attachment sent in a Chat message
Attachment URL Download URL of the attachment sent in a Chat message
Data loss prevention scan status Using DLP for Chat , you can create data protection rules to prevent data leaks from Chat messages and attachments (uploaded files). DLP scan status includes values such as Failed, Partially scanned, and Scanned.
Date Date and time of the event (displayed in your browser's default time zone)
Event The logged event action, such as Message sent, Attachment uploaded, or Direct message started.
External room Whether members outside the organization can be added to the chat room
Message ID

ID of the Chat message

Note: Google recently changed the Message ID format. This change might affect the search results for Chat log events. To avoid any impacts, we recommend that you change your search operators from Is to Contains, and from Is not to Does not contain.

Recipients Recipients of a chat message
Room history setting Whether Chat room history is turned on or off
Room ID Chat room ID
Room name Chat room name

Note: If you have the Chat data loss prevention beta, the DLP scan status can also be added to Chat log events for Attachment uploaded, Message edited, and Message sent.

Manage log event data

Manage search results column data

You can control which data columns appear in your search results. 

  1. At the top-right of the search results table, click Manage columns"".
  2. (Optional) To remove current columns, click Remove"".
  3. (Optional) To add columns, next to Add new column, click the Down arrow""and select the data column.
    Repeat as needed.
  4. (Optional) To change the order of the columns, drag the data column names.
  5. Click Save.

Export search result data

  1. At the top of the search results table, click Export all.
  2. Enter a nameand thenclick Export.
    The export displays below the search results table under Export action results.
  3. To view the data, click the name of your export.
    The export opens in Google Sheets.

Create reporting rules

Go to Create and manage reporting rules.

When and how long is data available?

Go to Data retention and lag times.

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