Known issues with shared drives

Supported editions for this feature: Business Standard and Business Plus; Enterprise; Education Fundamentals, Education Standard, Teaching and Learning Upgrade, and Education Plus; Nonprofits; G Suite Business; Essentials.  Compare your edition

The following limitations and known issues apply to the current release:

  • You can't store some file types in shared drives, including (but not limited to):
    • Google Photos
    • Some virtual file types
    • Files owned by other domains
  • You can only add external users as a member of a shared drive if they have a Google Account associated with their email address. To resolve this, users can create a Google Account with their existing email
  • When using Google Drive for desktop, you cannot move a folder from My Drive to a shared drive.
  • Drive for desktop and the Files app on chromeOS require at least Content manager access to edit files locally in shared drives.
  • You can't upload files from Google Forms to a shared drive.

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