Turn Google Play on or off for users

If you're an administrator of Google accounts for an organization, you can control who uses Google Play from their account. Just turn the service on or off for those people in your Admin console. People for whom you turn on Google Play can use it to download and purchase mobile content and apps in their accounts.

Before you begin: To turn the service on or off for select groups of users, put their accounts in an organizational unit.

Control who uses Google Play

  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Appsand thenAdditional Google services.
  3. Click Google Play

    Tip: Scroll to see all services. Or at the left, choose a Filter to narrow the list, for example, based on status or popularity.

  4. At the top of the gray box, click More Settingsand choose:
    • On for everyone to turn on the service for all users (click again to confirm).
    • Off to turn off the service for all users (click again to confirm).
    • On for some organizations to change the setting only for some users.
  5. If you chose On for some organizations:
    1. In the left panel, select Settings for specific org units.
    2. Select the organization that contains the users whose settings you want to change.
    3. Click Override or Inherit, whichever appears.

      Override makes the setting stay the same, even if the parent setting changes.
      Inherit reverts to the same setting as its parent.

    4. If you clicked Override, select On or Off  to change the setting.
    5. Click Save.

    Learn more about the organizational structure.

Next steps

If you chose to turn off Google Play for users in your domain, expect to see the following:

  • Users for whom Google Play is turned off will be unable to download or purchase any new content from Google Play. However, any content that was previously downloaded will remain on their devices and continue to receive updates.
  • If a user switches to a new device, any previously downloaded content will be available for download to the new device using the same account.
  • If users have additional (non-Google Apps) accounts on their devices, they may be able to access and use Google Play with their other accounts.
  • You will be unable to manage your business’s new Android devices from the Google Admin console because the Device Policy app must be downloaded from Google Play.
  • If you manage Android apps on Chrome devices in your organization, you’ll still be able to force-install and decide which Android apps users can install. Learn more about managing Android apps on Chrome.

Turning off Google Play doesn’t affect managed Google Play or Google Payments. If you wish to allow downloads of free content while blocking purchases from Google Play, you can turn off Google Payments.

Was this article helpful?
How can we improve it?