Migrate email from one G Suite account to another

If you're migrating to G Suite from another G Suite account, you can migrate email using the data migration service.

If you aren't migrating from G Suite, see other options to migrate email using the data migration service. 

You must be signed in as a super administrator for this task.

Before you begin

Is my G Suite edition supported?

The data migration service supports G Suite Enterprise, Business, Basic, and Education accounts.

Set up G Suite (required)

Before you can use the data migration service, you need to set up your existing and new G Suite domains. For details, see G Suite conditions and how to set up an existing G Suite account.

Migrate email from G Suite

Set up the data migration service (required)
  1. Sign in to your Google Admin console.

    Sign in using your administrator account (does not end in @gmail.com).

  2. From the Admin console Home page, go to Data migration.

    To see Data migration, you might have to click More controls at the bottom.

  3. Select the Email option and click Continue.
  4. On the Email Migration screen:
    1. From the Migration source list, select G Suite
    2. From the Connection protocol list, select Auto select (Recommended).
    3. Enter the role account information for your old G Suite account. This is the G Suite administrator's email address and password. 
  5. Click Connect. The data migration service attempts to detect your old G Suite account.
  6. (Optional) If the detection fails:
    1. Verify the connection protocol and role account information is correct. 
    2. Verify that you've set up G Suite correctly. 
    3. Click Connect again.
  7. In the Migration start date and Migration options sections, accept the default options or choose to exclude data that doesn't need to be migrated.  
  8. Click Select Users.

Next: Go to Migrate email for a single user or Migrate email for multiple users.

Migrate email for a single user
  1. Complete the steps above to set up the data migration service.
  2. Point to Add Add and click Select user Select user.
  3. In the Migrate From field, enter the user's legacy email address and password.
  4. In the Migrate To field, start typing the user's new G Suite email address and choose from the list of suggested users. 
  5. Click Start.
  6. (Optional) To migrate another user's email, repeat the steps. 

Tip: To exit a completed migration, click Settings Settings > Exit migration

Migrate email for multiple users 
  1. Complete the steps above to set up the data migration service.
  2. Point to Add Add and click Select multiple users Select multiple users.
  3. Click Attach file to upload a CSV file containing the legacy email addresses and the new G Suite email addresses. For details on how to format the file, see Use CSV files with the data migration service.
  4. Click Upload and start migration
  5. If there are errors in your file, choose an option:
    • To update the file, click Cancel, fix the file, and reload the updated file.
    • To ignore the incorrect mappings, check the Ignore errors box.

Tip: To exit a completed migration, click Settings Settings > Exit migration

Migration tips

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