When you sign up for Google Workspace or Cloud Identity, you provide a domain name that becomes the primary domain associated with your account. You and your users get usernames and email addresses at this domain.
Do I really need a new primary domain?
Changing your primary domain isn't always necessary—and it's an involved process. Depending on your needs, you might simply add your other domain as a domain alias or an additional domain.
Changing your primary domain is generally only necessary if you:
- Would like your users to sign in to their accounts using a new primary domain name.
- Lose ownership of your old domain and would like to remove it from your account.
- Would like consistent branding in Drive shares and Calendar invites, which always shows the primary email address of the user.
- Use Google App Engine, which signs in user accounts on the primary domain.
Can I change the primary domain for my account?
You can change the primary domain of some Google Workspace and Cloud Identity editions.
You cannot change your primary domain if:
- You purchased your domain when you signed up for Google Workspace.
- You are still in the free trial period. If you signed up with the wrong domain, cancel your Google Workspace account.
- Your domain is unverified. You can verify your domain or cancel your Google Workspace account.
- You are a Google Workspace or Google Cloud reseller. (Note: If you are the customer of a reseller, be sure to notify your reseller after you change your domain.)
- You have G Suite legacy free edition.
- You have Google Meet Hardwaredevices.
- You have the Chrome Enterprise Upgrade.
- You have the Chrome Education Upgrade.
- You have the Kiosk and Signage Upgrade.
- You are using Chrome Management.
Contact support for assistance with these services:
