Change a Directory user's name or email address

This page is for administrators who manage other people's accounts. To change the name for a personal gmail.com account, go here, instead

What do you want to change?


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A user's profile (first or last) name

  • Appears in emails they send, the searchable Directory, and Google services.
  • Changing this name has no effect on the user's email address or sign-in name.

See the steps: Change a user's profile name


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The first part of a user's email address (user@)

Choose what you want to do:

Change a user's address

Example: william@example.com now wants the address bill@example.com.

The user will:

  • Start receiving mail at their new address
  • Sign in to their account with the new address (old sign-in name won't work)
  • Continue to get mail at their old address, which becomes an email alias
  • Continue to access emails, files, and data associated with the old address

See the steps: Change the first part of a user's email address

Give a user another "email alias" address

Examplebill@example.com also wants to get mail at sales@example.com. Mail sent to either address arrives in the user's same inbox.

See the steps: Give a user an additional "alias" address (sales@)


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The last part of their address (@example)

Choose what you want to do (you must own the other domain):

Move one user to the new domain

Example: You added a domain for a new business to your account, and you want to move a user’s primary address to that business.

The user will:

  • Start receiving mail at their new address
  • Sign in to their account with the new address (old sign-in name won't work)
  • Continue to get mail at their old address, which becomes an email alias
  • Continue to access emails, files, and data associated with the old address

See the steps: Change the last part of a user's email address

Give all users an additional address at the new domain

Example: You added a domain for a new business to your account, and you want everyone to have an email address at that business—in addition to their current address.

All users will:

  • Continue to receive mail at their current address 
  • Continue to sign in with their current address (sign-in doesn't change)
  • Start receiving mail at the address with the new domain name, too. The new address becomes an email alias for that user

See the steps: Add a domain alias

Switch all users to the new domain 

Example: You acquired a new domain for all your users and will no longer use the original domain (you're selling it to someone else).

See the steps: Change your primary domain

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