About CNAME records
A Canonical Name or CNAME record is a type of DNS record that maps an alias name to a true or canonical domain name. CNAME records are typically used to map a subdomain such as www or mail to the domain hosting that subdomain’s content. For example, a CNAME record can map the web address www.example.com to the actual web site for the domain example.com.
When using Google for Work services, you might need to add a CNAME record to your domain's DNS settings to customize a web address, verify domain ownership, or reset your administrator password. See below to learn more and add CNAME records now.When should I add a CNAME record?
- Verify domain ownership when you sign up your domain for a Google for Work product.
- Customize a web address for a web site built with Google Sites.
- Customize a service address for Gmail, Google Calendar, or another Google for Work service.
- Reset the administrator password if you've forgotten the password to accessing your Google Admin console.
- Verify site ownership to manage a site with Google Webmaster tools.
If you purchased your domain from a Google partner while signing up for your account, you don't need to add a CNAME record to verify domain ownership as we already know that you own the domain. Also, you might not have to add a CNAME record to customize a web or service address (follow the appropriate link above for details).
A CNAME record is stored in your domain’s DNS settings as a pair of values. One value identifies the alias you're creating the record for, which is typically a subdomain like www or mail. The other value identifies the domain the alias should point to.
With Google Apps, a CNAME record can direct the web address www.example.com to a web site built in Google Sites for the domain example.com. Another CNAME record can direct mail.example.com to the Gmail sign-in page for example.com. And CNAME records can be created for the domain's other services, as well.
In this way, CNAME records make it easy to run multiple services from one IP address. Each CNAME record associates a service with a domain name, not a physical IP address. The physical IP address is instead identified by your domain's A record. If your IP address changes, you only have to change the A record, not each CNAME record.
Like all DNS records, CNAME records are stored by your domain host and therefore must be changed with the host, not in your Google Admin console.
- Show me the steps
I'm new to creating CNAME records and need to see the steps for doing so.
- Just show me CNAME record values
I know how to create a CNAME record at my domain host. I just need to know what values to enter when using my domain with Google services.
- Verify or troubleshoot a CNAME record
I created my CNAME record and want to see if it's correct or has taken effect.