Your Google Account may have been hacked, hijacked, or compromised if you see:
- Changes you didn’t make: Your profile picture, descriptions, email settings, or sent messages are different.
- Uploaded videos that aren't yours: Someone has posted videos as your Google Account. You may see email notifications about these videos, sometime in relation to penalties or strikes against bad content.
You can still sign in to your Google Account
Follow the steps to secure your Google Account.
You can't sign in to your Google Account
For help getting back in to your Google Account:
- Follow the steps to recover your account.
- You'll be asked some questions to confirm it's your account. Answer as best you can.
- If you're having trouble, try the tips to complete account recovery steps.
- Reset your password when prompted. Choose a strong password that you haven't already used with this account. Learn how to create a strong password.
Help protect your account
Follow these steps to make your account more secure:
- Go to your Google Account.
- On the left navigation panel, click Security.
- Under "Signing in to Google," add recovery options to get back in to your account easily in the future. Learn how to set up recovery options.
- Turn on 2-Step Verification to add another layer of security to your account. Learn how to turn on 2-Step Verification.
- If you use Gmail, check your filters and forwarding settings. Make sure your mail isn't being forwarded to an email address you didn't set up.