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I’m not receiving notifications, but I want to

Are you having any of these common issues? 

  • I'm subscribed to a channel but not receiving notifications.
  • I am receiving some but not all notifications. 
  • I used to receive notifications but now I don't.
  • I'm getting notifications but they're not popping up on my screen. 
  • I am not receiving notifications at all, anywhere.
  • I want to get notifications from my Chrome browser (computer only).
  • I want to get email notifications (computer only).

For help, check the settings below.

YouTube app

Before you get started, go to the YouTube app.

Check the account you're signed in to

Make sure that you're signed in to the account with the notification settings you've set. 
  1. Go to the Account icon .
  2. Tap Switch account.
  3. You'll see which account you're signed in to. If it's not the one with the notification settings you've set, select the account you'd like to sign in to, or to sign in to a different account, select Add account.

Check your app notification settings

  1. At the top of your screen go to Menu .
  2. Tap Settings .
  3. Tap Notifications.
  4. Choose what notifications you want to get:
    • Recommended videos: Get notifications about recommendations based on what you watch. 
    • Subscription highlights: Get occasional notifications about updates across all of your subscriptions. 
    • Notify me via: Choose how you want to receive subscription notifications (e.g. mobile device or email).
    • Activity on your channel: Get notifications about comments and other activity on your channel or videos.
    • Replies to your comments: Get notifications about replies to your comments. 
    • Shared videos: Get notifications when others share videos with you or reply to your shared videos.

Check your device settings

  1. Open the Android settings app .
  2. Tap Notifications .
  3. Check the box next to Receive notifications.

Check your channel settings

If you're subscribed to a channel but aren't receiving notifications, it may be because the channel's notification settings are off. To turn notification highlights or all notifications on:
  1. Go to to the channel for which you'd like to receive notifications.
  2. Tap the bell icon  next to the Subscribe button . When you click it, a dialog box will appear on the page, letting you know if you're subscribed for highlights or all notifications.

If you've taken all of these steps and you're still having problems, let us know by submitting feedback.

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