Manage Super Chat

We're currently piloting Super Stickers with a small number of channels. If you're in this pilot, Super Stickers will automatically be turned on for you. You can also check if you're in this pilot by going to your Live chat page in YouTube studio beta. If you have this feature, you'll see the option to turn it off and on. Super Stickers works in the same way as Super Chat, which means that you can moderate them.

Super Stickers is currently available to a limited number of channels, with further expansion planned throughout 2019 and beyond.

Super Chat is one way to monetise your channel through the YouTube Partner Programme. This feature lets your viewers purchase chat messages and, in some cases, pin them to the top of a chat feed. Learn more about eligibility, and how you can turn on this feature. 

See purchased Super Chats

Super Chats show as coloured chat messages in your chat feed. When a viewer makes a purchase, their icon stays on top of the chat feed for a period of time, depending on their purchase amount. The more a viewer spends, the longer Super Chats can stay at the top of the chat feed. You can see Super Chat purchase details by country.
You can see all Super Chat purchases for the past 30 days at www.youtube.com/super_chat. Please note: Actual revenue may vary due to Apple service fee, sales tax or other charges.

YouTube Studio beta

  1. Sign in to studio.youtube.com.
  2. In the menu on the left, select Monetisation.
  3. In the menu at the top of the main dash, click Live chat.
  4. Your latest purchases will be in the Your Super Chat activity box.
    • For all available purchase info, click See all.

Creator Studio

Here's how you can find Super Chat purchases for any of your live streams:

If you use Stream Now

  1. Sign in to YouTube.
  2. Go to Creator Studio > Live Streaming > Stream Now.
  3. Look for the Super Chat module in your live dashboard.

If you use Events

  1. Sign in to YouTube.
  2. Go to Creator Studio > Live Streaming > Events.
  3. Select your live stream.
  4. Click Live Control Room.
  5. Click Open Super Chat in a new window to view your Super Chat module.

Moderate Super Chats

You can moderate Super Chat messages in the same way that you moderate Live chat messages.

Revenue reporting

You can see revenue reports in the YouTube Analytics > Transaction Revenue Report. You'll receive Super Chat revenue in the same way that you receive ads revenue with AdSense.
Actual revenue may vary due to Apple service fee, VAT or other charges.
Small things, like saying 'thanks', can help you build your audience quickly with Super Chat. Get more advanced tips in the Creator Academy lesson now. 
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