Manage Super Chat

You can use Super Chat to let your viewers purchase chat messages. Learn more about how your viewers experience Super Chat.

Eligibility & availability

Eligibility requirements

To be eligible for Super Chat, you have to meet these requirements:
  • Your channel is monetized
  • Your channel has over 1,000 subscribers
  • You are over 18
  • You are located in one of the available locations
Note: Super Chat is not available on age-restricted, unlisted, or private videos. Super Chat is also not available if live chat has been disabled.

Super Chat policies

Like everything on YouTube, the Super Chats you send must comply with our Community Guidelines. If a Super Chat is moderated and removed for violating our policies, YouTube will donate our portion of revenue to charity.
You must also continue to comply with all applicable laws as required by YouTube’s Terms of Service. Money you receive from Super Chats may be treated differently based on laws that apply to you and your activities. You‘re responsible for understanding and fully complying with all applicable laws -- including whether or not you can enable, offer, and receive money, from Super Chats.

Availability

Super Chat is currently available in the following locations:

  • Argentina
  • Australia
  • Austria
  • Belgium
  • Bosnia and Herzegovina
  • Brazil
  • Canada
  • Chile
  • Colombia
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Ireland
  • Italy
  • Japan
  • Macedonia
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Russia
  • Senegal
  • Slovakia
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Uganda
  • United Kingdom
  • United States

Turn Super Chat on or off

Keep in mind that you're responsible for complying with your local government laws and regulations while using Super Chat.

Manage Super Chat for your channel

Turn Super Chat on

  1. On a computer, sign in to YouTube.
  2. Go to your features page at www.youtube.com/features.
  3. Under "Super Chat," click Enable and follow the on-screen instructions.

When Super Chat is turned on for your channel, your viewers will see a dollar sign on all your live chats.

Turn Super Chat off

  1. On a computer, sign in to YouTube.
  2. Go to www.youtube.com/super_chat.
  3. Click the gear icon > Turn off Super Chat > Disable.

Manage Super Chat for your network

Allow network to turn on Super Chat

  1. On a computer, sign in to your YouTube MCN account.
  2. Go to www.youtube.com/owner_features.
  3. In the "Paid features" card, click Enable.

Turn on Super Chat for Premieres

Super Chat works with YouTube Premieres. Super Chats are automatically enabled when you premiere a video. Follow these instructions to premiere a video with Super Chat:
  1. On a computer, sign in to YouTube with your Super Chat enabled channel.
  2. Click on Upload at the top of the page, or visit youtube.com/upload.
  3. Select Scheduled in the dropdown. Note that selecting Public will prompt the premiere to start immediately after the video is done uploading. Unlisted videos cannot be premiered.
  4. Select the video you'd like to upload from your computer.
  5. On the next page, toggle on Premiere.
  6. Select the date and time of your premiere.
  7. When the video is done processing, click “Premiere” in the top right hand corner.

Manage Super Chats

See purchased Super Chats

Super Chats show as colored chat messages in your chat feed. When a viewer makes a purchase, their icon stays on top of the chat feed for a period of time, depending on their purchase amount. The more a viewer spends, the longer Super Chats can stay at the top of the chat feed. You can see Super Chat purchase details by country.
You can see all Super Chat purchases for the past 30 days at www.youtube.com/super_chat. Please note: Actual revenue may vary due to Apple service fee, sales tax, or other charges.
Here's how you can find Super Chat purchases for any of your live streams:

While live streaming

Using Stream Now

  1. Sign in to YouTube.
  2. Go to Creator Studio > Live Streaming > Stream Now.
  3. Look for the Super Chat module in your live dashboard.

Using Events

  1. Sign in to YouTube.
  2. Go to Creator Studio > Live Streaming > Events.
  3. Select your live stream.
  4. Click Live Control Room.
  5. Click Open Super Chat in a new window to view your Super Chat module.

Moderate Super Chats

You can moderate Super Chat messages the same way you moderate Live chat messages.

Revenue reporting

You can see revenue reports in the YouTube Analytics > Transaction Revenue Report. You'll receive Super Chat revenue in the same way that you receive ads revenue with AdSense.
Actual revenue may vary due to Apple service fee, sales tax, or other charges.
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