Contact YouTube Support for paid products

Get support

To contact support or request a refund, select your preferred language from the table below. We recommend following these troubleshooting steps to self-diagnose and fix your issue.

Language Hours of Operation
English 24 hours a day, 7 days a week
Hindi 9 AM to 6 PM IT, Mon - Fri
Spanish (Spain) 11 AM to 3 AM GMT, 7 days a week
Spanish (LATAM) 11 AM to 3 AM GMT, 7 days a week
Italian 9 AM to 6 PM GMT, Mon - Fri
Russian 9 AM to 6 PM GMT, 7 days a week
French 9 AM to 5 PM GMT, 7 days a week
German 9 AM to 5 PM GMT, 7 days a week
Portuguese (Portugal) 11 AM to 2 AM GMT, 7 days a week
Portuguese (Brazil) 8 AM to 11 PM BRT, 7 days a week
Japanese 9 AM to 6 PM JT, Mon - Fri
Korean 9 AM to 8 PM KT, 7 days a week
If you purchased a membership or other digital goods on YouTube, you can contact support for help. To get in touch with YouTube Support, make sure that you're signed in to the account you used to make a purchase.
If you receive YouTube Premium through a subscription to Pixel Pass, learn more about how to manage your account here.
Was this helpful?
How can we improve it?
false
Search
Clear search
Close search
Google apps
Main menu
Search Help Center
false
false
true
true
59
false
false
false
true
false
false