Manage Live chat
Live chat basics
Live chat is enabled by default and will appear to the right of the video player only when your event is active. The Live chat module only exists on the YouTube watch pages — it does not follow embedded players. Watch the video demo.
Live chat badges identify the Streamer and Moderator . Click on the expandable area below for more information on moderators.
Viewers are limited to 200 characters and a maximum of 3 submissions every 30 seconds. Event owners are not subject to the frequency threshold. Viewers cannot post special characters, URLs or HTML tags.
You can review chat activity in YouTube Analytics. The "Comments" metric is for live and on demand.
Manage Live chats
You can assign moderators for all live chat sessions. Moderators remain on the list until they are unassigned.
We strongly recommend that you have at least one dedicated live chat moderator for high-traffic events. Moderators can interact with the audience and remove comments when appropriate. They can also flag, block or put users in time out.
Select menu next to username in chat and select Set User as Moderator or follow these instructions:
- Click the three dots (...) next to the chat text box.
- Enter a username.
- Set up one list of moderators for your channel. Moderators remain on the list until they are unassigned.
Manage spam messages
Select the checkbox for Automatically block spam messages checkbox. This blocks simple spam such as long messages in all caps or repeated identical messages by the same user.
Blacklist words proactively
- Compile blacklisted words in the Community Settings section. Live chats matching these words will be blocked.
- You can also block links from being used in comments by typing "*links*" into the Blacklist field.
Unblock a viewer from live chat
To remove block status:
- Go to the viewers YouTube channel.
- Click the About tab.
- Click on the flag and select Unblock.
During a live stream, you can embed live chat on your own side by using an iframe.
- Get the video ID for the live stream. You can get the video ID from the watch page URL (youtube.com/watch?v=12345). In this case, the video ID is ‘12345’.
- If you chose "Stream now," right-click on the player and select Copy video URL to get the video URL.
- Get the domain URL for the site you want to embed chat on. If you're embedding chat on www.example.com/youtube_chat, your embedding domain is "www.example.com."
- Combine the embedded URL in the following way: https://www.youtube.com/live_chat?v=12345&embed_domain=www.example.com.
- This is the URL for your iframe. Note the embed_domain must match the the URL of the page you’re embedding the chat on. If they are different, the embedded chat will not load.
You can disable Live chat at any time, even after the event has started.
- Stream Now: Select the gear icon and uncheck the Enable live chat box.
- Events: Go to Edit > Basic Info > Advanced Settings. Under "Chat," uncheck the Enable live chat box.
See post-event comments
You can also make your live stream more engaging and interactive with 3rd party tools and services that are available for YouTube Live and YouTube Gaming.