When you restart your modem, it can fix some Internet connection problems, occasionally improve slow connections, and resolve common wireless issues.
To reboot a modem:
- Unplug the power and Ethernet cables from the modem. Some modems have backup batteries that need to be removed too.
- Wait 2-3 minutes for the modem to fully power off. All the lights on the modem should be off.
- Reconnect the power and Ethernet cables to the modem.
- Wait for the Internet light to turn solid, then check if the Internet is working properly.
If problems with your modem still persist, contact your Internet Service Provider (ISP).