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8/23/17
Original Poster
Valerie J

How to stop the Google "Use Chrome" pop-up?

I am using another browser besides Chrome for various reasons right now. I do not wish to use Chrome at the moment for various reasons. I prefer Google to be my home page and the page for each new tab. But every. single. time. I open a new tab, the Google pop-up suggesting I use Chrome pops up. I do not need to be asked every. single. time. I open a Google search tab.

How do I make the Google pop-up suggesting I use Chrome stop?
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All Replies (74)
Ron - Community Specialist
8/24/17
Ron - Community Specialist
Hi Valerie,

Welcome to the Google Search and Assistant Help Forum!

I can understand your concern. Do you have any option to say No to this pop-up? If yes, have you tried selecting that option? 

If yes, then ideally this should not appear again until browser's cache and cookies are cleared. As cookies help the browser to remember your preference, it is recommended not to clear the cookies and cache memory of the browser once you select the No option.

Please keep me posted.

Best,
Ron
8/24/17
Original Poster
Valerie J
Ron, Thanks for taking the time to reply. The entire displayed contents of the pop-up says: Switch to Chrome, a smarter browser. Google recommends using Chrome. Try it? No thanks. Yes.

There is nothing else in the box. No wrench or gear or down arrow or any other thing I can see. I have moved my mouse around inside the box to see if that activated any other options, but it does not. It seems my only option is to either say No Thanks or Yes. I can say no thanks, but I have to do it every time I load a new Google Search page AND I cannot do anything else until I do dismiss that pop-up box. There has to be a setting somewhere, within the specific browser I assume, to block that, but since I did not see it in the browser's settings/options, I sought help here.

If it is any help to know, I am using Microsoft Edge. It is not my preference, but due to difficulties with my brand new computer, I am using that to help the manufacturer support to zero in on whatever is causing my problem there.
Ron - Community Specialist
8/25/17
Ron - Community Specialist
Hi Valerie,

Thanks for getting back to me and I appreciate you sharing the browser details. Once you select the option 'No, Thanks', your browser should remember that and stop this pop-up. As it's not happening at your end, I suggest you contact the Microsoft support and see if they can help you with the cookie settings to prevent this pop-up.

Also, you can check with them about blocking the pop-ups on your browser which may prevent this pop-up on your browser.

I hope this helps.

Best,
Ron
8/25/17
Original Poster
Valerie J
Thanks again, Ron. I did the amateur thing and changed several things at once, including adding an ad blocker and going into Control Panel settings and anything else I could find. So I cannot say which worked, I'm just glad something did.
Ron - Community Specialist
8/25/17
Ron - Community Specialist
Hi Valerie,

You are welcome and I am glad that the issue is fixed.

Let me know if you have any other questions.

Best,
Ron
68 MORE
Sérgio Ramalho
3/27/19
Sérgio Ramalho
Fishing

 
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