/websearch/community?hl=en
/websearch/community?hl=en
3/14/14
Original Poster
mmglv

Unusual Traffic Block and CAPTCHA problem PLEASE HELP!

I've never run into this problem before so if anyone has any ideas on how to fix this I'd really appreciate it.
 
Every time I do a Google search on my desktop computer I get this error:
 
"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot."
 
It then lists my IP address, the time, and some sort of search data. It then says "To continue, please type in the characters below" with a CAPTCHA code. I enter the letters and nothing happens. It just says it again with a new CAPTCHA. I can do this over and over and over again and it never accepts what I'm typing in. I could do it 100 times and be wrong every time. It's extremely frustrating. I've done a deep scan of my computer using two Malware/Virus programs and removed what little offending apps that were on the computer but the problem still persists. I've rebooted several times and even tested this problem on other computers on the network and they all work just fine through the same router but my desktop computer just won't budge. Any help you can provide would be a huge asset or I'll have to start using Bing. :)
 
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All Replies (8)
bluequoll (Google Search)
3/14/14
bluequoll (Google Search)
Please refer to this help article:
"Unusual traffic from your computer network" notification

Note that the issue is related to the computer network you are connected to, not necessarily the computer you're using to search. Google is simply seeing a large volume of traffic coming from a single internet address. If your computer is free of malware and you aren't engaged in high volume search activity, another computer connected through the same network might be to blame. Even a large number of computers on a network using Google Search at the same time could trigger the message. You need to report the issue to your "network administrator". This could be the person who looks after your home or work network, the company whose public network you're connected to, or the company who provides your home or work internet connection. A network administrator is in a position to identify the cause of such issues and take appropriate action, such as tracking the issue to a single computer, or switching your connection to a different IP address.
3/14/14
Original Poster
mmglv
Thanks for the reply bluequoll. I'm just using a home computer connected to the Internet through my cable company. Your answer make sense but there are two issues with this:
 
1. When I turn on my laptop or connect a tablet to the same Internet connection, my IP address is the same yet I don't have problems using Google with my other devices.
 
2. Why is the CAPTCHA not working? I can type it in 1000 times and Google will not accept it. Any reason why?
 
Thanks!
3/18/14
Original Poster
mmglv
Update:
 
I've contacted my service provider and they put me on a new IP address. Less than 24 hours later Google is giving me the same result. It's a two fold problem though.
 
First, Any other device I use on the same connection does not have any problem using google through my wireless network. My desktop, which is plugged directly into my router, does. It's only one computer but other computers on the same IP don't have this problem.
 
Second, and more importantly, Google will absolutely not accept any CAPTCHA I enter. I can type in their different CAPTCHA codes 1 million times and Google refuses to accept any of them. I have now run this computer thorough AVG Antivirus, Spybot Search and Destroy, and Windows Defender and all three programs have said my system is completely, 100% clean. What could be causing these two issues?
Google user
3/30/14
Google user
Google doesn't care about this problem. Switch to Bing. Best advice I can give you.
bluequoll (Google Search)
3/30/14
bluequoll (Google Search)
Which browser and version are you using?
Does the same thing happen in a different browser?
Does the same thing happen with browser add-ons disabled?
3/30/14
Original Poster
mmglv
My primary browser is Chrome but it happens with all the browsers on this computer. I haven't tried it with add-ons disabled but it appears as though the problem is becoming less common. The last few days I haven't run into the captcha request at all. I'm keeping my fingers crossed that it won't anymore.
Assignment Lodge
4/20/14
Assignment Lodge
I also have the same problem lately. This automated block is getting annoying. For this system, "human" Gmail administrator should provide a medium by which the user can clarify that he's not a robot.
Jacker1768
5/26/14
Jacker1768
I'm having this issue too when trying to download a file from code.google.com. It's incredible frustrating as I've only just turned on my computer and have done hardly anything on Google, plus, nothing else in my house is connected to the network.
 
This is the information "chrome://version" returns in case it is needed:
Google Chrome 35.0.1916.114 (Official Build 270117)
OS Linux
Blink 537.36 (@173968)
JavaScript V8 3.25.28.16
Flash 13.0.0.214
User Agent Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36
Command Line /usr/bin/google-chrome-stable --flag-switches-begin --flag-switches-end
Executable Path /opt/google/chrome/google-chrome
Profile Path /home/james/.config/google-chrome/Default
Variations 6dcb530d-954431d1
c70841c8-4866ef6e
3664a344-be9e69ba
9e5c75f1-9df40dc7
c7d93845-766fa2d
24dca50e-837c4893
ca65a9fe-91ac3782
8d790604-9cb2a91c
4ea303a6-3d47f4f4
b2612322-f8cf70e2
5a3c10b5-e1cc0f14
244ca1ac-4ad60575
3ac60855-486e2a9c
246fb659-6e3b1976
f296190c-18d1395b
4442aae2-a5822863
ed1d377-e1cc0f14
75f0f0a0-a5822863
e2b18481-3a9ae350
e7e71889-4ad60575
9992d385-61b2b4c1
cbf0c14e-bf3e6cfd
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