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Find and remove personal contact info in Google Search results

When you use “Results about you,” you can find out if your personal contact info, like your home address, phone number, or email address shows up in search results.

Important: Some of these features are currently rolling out for users who are over the age of 18 in the US and UK only. To request removal of a result that shows contact info for a person under the age of 18, use the detailed removal request form.

Find your personal contact info in Google Search results

Step 1: Find results about you

  1. Go to “Results about you” page.
    • In the Google app:
      1. Log in to the Google app.
      2. To open the menu, click your Google Account avatar.
      3. From the menu, select Results about you.
    • From mobile web or desktop:
      1. Log in to your Google account.
      2. To open the menu, click your Google Account avatar.
      3. From the menu, select Manage your Google Account and then Data & privacy. 
      4. In the “History settings,” select My Activity and then Other activity.
      5. Scroll down to the “Results about you” section, and select “Manage results about you.”
  2. Select Get started or Settings.
  3. Enter your name and the contact info that you want to find in search results. 
    • Google uses this information to check for search results that show this info.
      Tip: You can also enter these types of contact info in the form:
      1. Nickname
      2. Maiden name
      3. Multiple personal phone numbers
      4. Multiple addresses
      5. Multiple email address
  4. Set up notifications.
    • You can choose to receive email notifications if Google finds results with your contact info. You can also receive push notifications through the Google app.
    • If you have notifications on, you’ll receive a notification to let you know if the results match your info. After that, you’ll receive a new notification when new results are found that match your contact info.

Step 2: Review results about you

If you have notifications on, you'll get a notification within a few hours to let you know if any search results matched your name and personal contact info. You can also check directly from the “Results about you” page.

To view your results, from the “Results about you” page, go to the “Results to review” tab.

When you select a result, you can learn more about it, like the website it's from, or the contact info it contains.

Step 3: Request removal of results about you

If you see a result that you’d rather keep private, you can request to remove it from search results.

To remove more than one result, select the checkbox next to each result and then Request to remove.

To remove a single result, select the result to expand and then Request to remove.

If you don’t want to start a removal request, you can also choose "Mark as reviewed."

Google considers some results valuable to the public. These can include government or educational websites, online newspapers, or business websites. If your result is from a website like this, you won't find a "Remove result" option.

To confirm your removal request and for status updates when your request has been reviewed, you’ll get an email. You can check the status of your requests anytime from "Results about you" under "Removal requests."

Remove results when you use Google Search

Step 1: Report URLs on Google Search

  1. On desktop or mobile, log in with your Google Account. 
  • You’ll get an update on the status of your requests through the email address associated with your account.
  • If you want to request removal of a result for someone else, or if you don’t want to log in, you can use the detailed removal request form instead.
  1. On Google Search, search for your name.
  • To find results that show your personal contact info, you can search for your name and your home city, or your name and your home address.
  1. To reach “About this result” panel, click More.
  2. Select Remove result and thenIt shows my personal contact info.
  3. Go through the reporting flow.
  4. Submit your request.
  5. After you submit your request, select I'm done.

Tip: Make sure to enter your name and the personal contact info shown on the result page exactly as they appear on the result. For example, if the result shows:

  • Your nickname: Enter your nickname in the form.
  • An old home address: Enter the old home address in the form.
  • More than one type of contact info: You only need to include one type of contact info in your request form. This includes your phone number and your home address.
  • More than one type of contact info: You don't need to submit multiple removal requests for the same URL.

Step 2: Check for email confirmation

Within the next few hours, you’ll receive an email confirmation that your request was submitted.

Step 3: Monitor the status of your requests

In the “Results about you” page, you can check if your request is: 

  • In progress
  • Approved
  • Denied
  • Undone

After you select on a specific request, you can check details like the:

  • Link to the page you flagged
  • Submission day and time
  • Request ID
  • Contact info you flagged on the page
Tip: There may be a delay between when a request is approved and the result is removed from search results. You can check if your info is already removed within a few hours after it was approved.

Policy requirements for removal requests

After you submit a request, Google will review it to make sure it meets policy requirements for removal. Requests must meet the following policy requirements:

  • The contact info displayed on the result has to be your personal info. To request to remove professional info that’s been posted with the intent to harm you, use the detailed removal request form.
  • You don’t control the info yourself. This means contact info that you can remove from the internet yourself, like info on a social media page or a personal blog that you own.
  • As Google Search seeks to provide users with useful info, it won’t remove info that’s valuable to the public. For example, Google won’t remove results for web pages that are owned by: 
    • Educational or government institutions
    • Newspapers

FAQ

What does Google do with the data you provide in your removal requests?

When you submit removal requests, you must provide the contact info that you want to be removed. Google uses this info to make sure it matches the info that appears on a result’s web page. 

Google doesn't share this info or use it to personalize your experience across other Google products. This means it isn’t used to inform what type of ads you can check on Google or what type of search results you can check for other types of queries.
It’s used and stored to process your requests, improve the removal request process, and to allow you to view the status of your past removal requests over time.

What happens to URLs after they’re approved for removal?

When URLs are approved for removal, one of the following will happen:
  • The URL won’t appear for any search query. This is what happens most of the time.
  • The URL won’t appear for search queries that contain your name.
    • This is called query-based removal. This happens when the info on the page that violates the policy is accompanied by content that’s considered valuable to the public or has contact info that belongs to other individuals or businesses.
When you remove a result that shows your personal contact info from Google Search, it doesn’t mean that the info is gone from the internet. Whether your request is approved or denied, the info still exists on the source web page. To remove the info from the source, contact the website’s owner.

What happens if my request is denied?

If your request is denied, you’ll receive an email notification. On the “Results about you” page, you’ll find the reason why your request wasn’t approved.

What type of requests does Google approve through "Results about you"?

Google may approve requests to remove results with your personal contact info, which includes your:

  • Phone number
  • Home address
  • Email address

To preserve access to info that’s valuable to the public, Google sometimes denies requests. For example, Google won’t remove results for web pages that are owned by:

  • Educational or government institutions
  • Newspapers

These websites contain info that’s valuable to the public.

If you’re comfortable, you can contact the website owner to request that they remove your personal contact info from the source web page. This removes the info from the web at its source, which in turn removes it from Google Search results. Learn how to contact a website’s owner.

What other types of info can I remove from Google Search?

You can request to remove other types of personally identifiable information from Search as well. Learn more about personal info you can remove.

What if I have a legal removal request?

If you’d like to remove info from Search under applicable law, you can do so. Check how to remove content from Google.

What happens if I change my mind about removing a result?

To undo your removal request, in “Results about you,” select Undo. This makes it possible for the URL to appear in search results again.

Tip: This doesn’t guarantee that the page will reappear for you or others in search results. If someone else requests removal of the same URL and Google approves their request, Google won’t be able to show the URL in search results again even if you undo your own removal request.

What do I do if my personal contact info is behind a paywall?

If you find your personal contact info in a search result that leads to a web page with a paywall, you can still request to remove it.

If you received a notification about the result from Google, you can request to remove it by clicking on the notification. If you found the result yourself on the search results page, submit your request through this detailed removal request form.

Can I submit a removal request on behalf of someone else?

You can submit a removal request for someone else through the detailed removal request form. If you submit a request through “Results about you” on behalf of someone else from your own Google Account, it may be denied.
What happens if “Results about you” is misused?
Misusing "Results about you" may result in losing access to the feature, or in other consequences in accordance with our Terms of Service.

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