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Hi Chris

To some extent, we will manually remove any particularly egregious spam from our search results that we find, so some of those pages may not be directly visible in Google's web-search anymore. Looking at the whole domain, I see some pages similar to those that Pelagic (thanks!) mentioned: https://www.google.com/search?q=site:mozilla.org+cheap+payday+seo  (you'll usually also find them with pharmaceutical brand-names among other terms). 

In addition to the add-ons, there are a few blogs hosted on mozilla.org that appear to have little or no moderation on the comments, for example http://blog.mozilla.org/respindola/about/ looks particularly bad. For these kinds of sites, it may make sense to allow the community to help with comment moderation (eg. allow them to flag or vote-down spam), and to use the rel=nofollow link microformat to let search engines know that you don't endorse the links in those unmoderated comments. 

For more tips on handling UGC (and I realize you all probably have a lot of experience in this already) are at http://support.google.com/webmasters/bin/answer.py?hl=en&answer=81749

Also keep in mind that we work to be as granular as possible with our manual actions. Personally, I think it's good to react to a message like that by looking into ways of catching and resolving the cases that get through your existing UGC infrastructure, but in this particular case, this message does not mean that your site on a whole is critically negatively affected in our search results. 

David Naylor
David Naylor
odd that the links are NoFollowed and still you got hit ... sad days
It's not about the links necessarily but about user-generated spam.  If that was on my site and I wasn't aware of it, I'd be glad that Google let me know.  Obviously, I'd rather know without a penalty - ha! -- but it's up to the website owner to be on top of things like that.  Google's not my keeper. :-)

Spam is more than just followed links, folks. 

+2 to Suzanneh
Google user
Google user
Hi Matt.

Yes, I agree on the example.com and www.example.com point, but I meaning for sub-domains beyond "www". My point is that regardless if the website is a root domain or a sub-domain (i.e. www, blog, store, etc.), just give the fully qualified domain name of where the spam is found.

For example, here are some URLs and where it would be more helpful to list the FQDN and not just the root domain in the body of the spam action notice.

http://example.com/blog/foo/about >> "example.com"

http://www.example.com/blog/foo/about >> "www.example.com"

http://blog.example.com/blog/foo/about >> "blog.example.com"

In the three examples above, I believe the current webmaster setup would always say "example.com" in the spam action email at the root webmaster account. If a webmaster is a owner of a website with no additional sub-domains the FQDN addition doesn't cause any problems, but for webmasters of many sub-domains off of a root domain, this is a major benefit to quick resolution. I still think it is good that Google is blanketing the manual spam actions to multiple webmaster accounts and just a little more meta data would make it even better.

Thanks again.


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