/webmasters/community?hl=en
/webmasters/community?hl=en
5/18/13
Original Poster
Google user

Re: Google has detected user-generated spam on your site.

I am pretty sure that were I put in charge of this for Sprint I would be seeking new employment.

I do not believe Google will provide you any examples, don't know that for sure.

It is most likely going to be link drops like these

http://www.community.sprint.com/baw/bookmarks/1199

http://www.community.sprint.com/baw/bookmarks/1723
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Recommended Answers (2)
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All Replies (14)
Matt_Cutts
5/20/13
Matt_Cutts
Hi Kent, when you see a message like this, it's a good idea to check around for various forums, bulletin boards, and community areas where users can leave comments. We typically send this message when we see a lot of spam in those areas. Rather than Google removing those pages from our index, it's usually better if you can remove the pages on your side so that they don't show up in other search engines either.

I just took a quick look; try doing a Google search like [site:community.sprint.com/baw/message/ watch] to see some examples where spammers are posting a bunch of messages. I noticed that older pages with this sort of spam are mostly gone or removed--which is great. You might just look into some ways to try to catch the spam a little faster or see if there are some ways to make it a bit harder for the spammers to post a large amount of messages on the community pages.

Hope that helps,
Matt
charles shaw
5/20/13
charles shaw
matt can you help me with my prob  i have a post under webmaster central
treoguy
5/20/13
treoguy
Matt-
It be beneficial to webmasters if this message contained samples of offending links, similar to how you handle malware? I've spent months auditing my site for user generated spam and honestly, I'm not sure if the problem is resolved. My initial request for reconsideration was met with a generic response. I've since submitted another request, going in to detail the steps I've taken to keep my site free of any spam. 

Thanks!
Chris
charles shaw
5/20/13
charles shaw
webmaster tools   section     any advice to get this prob resolved  would be greatly appreatied 

thanks, matt 
Ashley
5/20/13
Ashley
Charles - stop hijacking the thread. That's not very polite.

Treoguy - you've spent months auditing the site but volunteers here found live, XXX spam very quickly. Perhaps it may be worth re-evaluating how you manage/audit and control the content. Run a script to alert you to trigger words, if needed. But the ones that are still live that RedLeg pointed out should have been dead easy to catch. 
8 MORE
luzie
5/23/13
luzie
>>> ... your company have collectively destroyed companies

How? Have these companies mindlessly relied mostly on organic search traffic and tanked later? If so, they must have been spammers, offering no real value, gaining no popularity over time, a temporary hit-and-run business without own weight. Is your company of this type, naplesfl? (As far as I remember your case, it is)

-luzie-
 
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