Manage emails from Waymo One

Because your continued feedback and participation helps shape the future of self-driving cars, we want to keep in touch about certain updates. 

What emails Waymo One sends

Promotional emails about: 

  • Requests for feedback 
  • Additional opportunities to participate in studies
  • Further updates about Waymo One’s self-driving cars
  • Promotions

Other important program emails about:

  • Instructions on how to get set up
  • Waymo One trip receipts
  • Proactive emails from customer support about your trips
  • Major updates to our policies or program

How to unsubscribe from promotional emails

You can unsubscribe from future marketing emails at the bottom of any email from Waymo One.   

  1. Open any Waymo One marketing email
  2. Scroll down to the bottom of the email
  3. Click the link “Unsubscribe here” to open up the unsubscribe page
  4. Click the button Yes, unsubscribe me to opt out

You should see a confirmation that you’re unsubscribed. 

How to unsubscribe from all Waymo One emails

Some emails from us are required to help keep you up to date on major service changes and provide you with important account details, like trip receipts. You’ll receive these updates as part of signing up for our service so you don’t miss out on important information. 

If you’d like to stop receiving all emails from Waymo One by ending your participation in our service, learn how to delete your Waymo One account here

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