Transfer a pass or card on Google Wallet

Important: The device to device transfer method is only available for certain passes or cards.

This method allows you to transfer passes directly from an old device.

On your new device, follow these instructions to transfer your data.

Tip:Ensure that the Google Wallet app is selected when you transfer apps and data to a new device.

Important: The cloud restore transfer method is only available for certain passes or cards.

This method allows you to copy data from a backup that’s saved in cloud storage.

1. You must first back up your phone to your Google Account. Learn how to back up data on your Android device.
2. On your new device, follow these instructions to restore your data.

Tip: You can use this option when you don’t have your old device physically available.

Important: Manual transfers are available for certain passes or cards. For passes and cards that can be added to multiple devices, a transfer may not be required.

To transfer certain passes or cards manually, delete them first from the Google Wallet app on the old device. Once removed, you can directly add them to the Google Wallet app on the new device.

To delete pass from your old device:

1. On your old device, open the Google Wallet app .
2. Find the item you want to remove.
3. Tap the pass.
4. At the top right, tap More Remove.

To add pass to your new device:

1. Open the Google Wallet app .
2. At the bottom, tap Add to Wallet .
3. Select the type of item you want to add.
4. To add the item to Google Wallet, follow the on-screen instructions.

Tips:

• If you don’t have access to your old device, learn how to manually delete a pass or card.
• Some passes or cards may require you to download or save them through the provider or a third-party app. Then, you can add them to the Google Wallet app.
• Some transit cards can be moved directly from one device to another in the Google Wallet app. Learn how to move your transit card to another device.

If you factory reset your phone, the Google Wallet data on your device will be deleted.

However, most cards or passes can be restored during device setup. To restore, follow the cloud or device to device process on your phone:

• Learn how to transfer or restore using the device-to-device transfer method.
• Learn how to transfer or restore using the cloud restore method.

Tip: Before you factory reset the device, you’ll be reminded to back up transit passes that have any money loaded on them. This reminder is available on phones with Android 15 and up.

If your pass or card is connected to your Google Account, it'll be restored after you sign in to Google Wallet with your account. Learn how to transfer or restore from your Google Account.

Passes or cards that don’t get restored by the above methods must be manually re-added to your Google Wallet app. Learn how to manually transfer a pass or card.

You can put a pass or card back on your old phone through these manual transfer steps:

1. Delete the card or pass from your current device.
2. Add back the card or pass to your old device.

Learn how to manually transfer a pass or card.

If you no longer have access to your old device:

• If supported, remove the pass or card from the provider’s app or site.
• For mobile drivers license and ID passes, you can remotely delete them through My Account:
  • Learn how to remove your US Driver's License or State ID remotely.
  • Learn how to remove your ID pass remotely.