Make calls over the internet on Voice

You can call from a computer or mobile device. Calls use approximately 0.2 MB of data per minute. Whether on a computer or mobile device, you can't use incoming call options. These options include call recording or call transfer. And, if you use a Bluetooth® device, you might not be able to use the buttons on it to answer calls or hang up.

To use Google Voice to make calls through your mobile carrier, link your mobile number. The amount of data you use depends on your carrier’s network quality and speed.

Make emergency calls

Emergency calling is available only for Voice for G Suite accounts managed by your work or school. If your Voice for G Suite calls go through the voice network of your mobile carrier rather than using Wi-Fi or mobile data, emergency calls are handled by your mobile carrier.

Turn on Wi-Fi calling

  1.  Open the Google Voice app Google Voice.
  2. At the top left, tap Menu Menuand thenSettings.
  3. Under Calls, tap Make and receive calls.
  4. Select Prefer Wi-Fi and mobile data.

Make a call over Wi-Fi

To use Wi-Fi for a call, start the call from the Voice app. For details, see Call someone.

Important: If you start a call from your device’s phone app instead of the Voice app, the call uses minutes from your mobile phone plan.

Turn off Wi-Fi calling

  1. Open the Google Voice app Google Voice.
  2. At the top, tap Menu Menuand thenSettings.
  3. Under Calls, tap Make and receive calls.
  4. Select Use carrier only.

Turn off incoming calls in classic Hangouts

If you use classic Hangouts to make calls over Wi-Fi, turn off incoming calls in classic Hangouts so your devices don’t ring twice.

  1. On your Android device, open classic Hangouts Hangouts.
  2. At the top left, tap Menu Menuand thenSettings.
  3. Tap Incoming callsand thenSound.
  4. Tap Noneand thenOk.
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