Make calls over the internet on Google Voice

If you signed up to test Wi-Fi calling, you can use Wi-Fi and mobile data instead of minutes from your mobile phone plan to make phone calls on Google Voice. Learn how to test Wi-Fi on Google Voice.

Important: You can't make or receive emergency service calls using Google Voice. To call 911, use your device’s phone app.

Turn on Wi-Fi calling

  1. On your Android device, open the Google Voice app Google Voice.
  2. At the top left, tap Menu Menu and then Settings.
  3. Under "Calls," tap Make and receive calls.
  4. Select Prefer Wi-Fi and mobile data.

To turn off Wi-Fi calling, select Use carrier only.

Turn off incoming calls in Hangouts

If you currently use Hangouts to make calls over Wi-Fi, we recommend turning off incoming calls in Hangouts so your devices don’t ring twice.

  1. On your Android device, open Hangouts Hangouts.
  2. At the top left, tap Menu Menu and then Settings.
  3. Tap Incoming calls and then Sound.
  4. Tap None and then Ok.

Use Wi-Fi calling

Once you’ve set up Wi-Fi calling, start a call on the Google Voice app. Learn how to start a call.

Important: If you start the call from your mobile device’s phone app, the call uses minutes from your mobile phone plan.

Calls using data use approximately 0.2MB of data per minute. The exact amount of data you use depends on your carrier’s network quality and speed.

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