Request a price match

What qualifies under our price match policy?

Google Store matches advertised online prices from qualifying retailers. You can select your country below.

Price matches are available after you make your Google Store purchase, so if you find a better deal during the standard return window, we’ll refund the difference.

Refunds can be processed as soon as your product ships.

The following conditions apply:

  • Up to 2 refunds per customer per model.
  • You must make your request within the standard return period.
  • Online pricing must be in the same currency as the currency used to purchase the qualifying product on Google Store.
  • The advertised price must be for the same model (same color and memory, if applicable).
  • The advertised price must still be in effect when the adjustment is requested (if Google Store is out of stock, no rain checks apply).
  • You must provide a live, publicly accessible link to the promo or webpage that verifies the price. PDFs, screenshots, pictures, or individual price quotes are not accepted.
  • For phones, price match is available for Unlocked models only. We’re unable to match pricing for carrier models.
  • Excludes: Contract mobile phones or financing deals; special daily or hourly deals; pre-order or trade-in offers; wholesale, special business, members-only, or educational pricing; mail-in, coupon, or gift card offers; pricing errors; product bundles or free items; bundled services or support; clearance, open box, refurbished, or pre-owned items; and products shipped or sold by third-party sellers on competitor’s website.
  • Price matches aren’t available for competitive offers from Sunday before the US Thanksgiving holiday through the Monday after (applies to all countries).
  • If we suspect fraud or unauthorized reseller activity, Google reserves the right to decline a price match.

Find a qualifying retailer

Use the table below to find qualifying retailers in your country.

 
Country Authorized retailers
New Zealand JB Hi-FI
Country Authorized retailers
Ireland
  • Argos
  • Currys
Country Authorized retailers
Singapore
  • Challenger
  • Courts
Country Authorized retailers
United Kingdom
  • Amazon (sold by Amazon.co.uk)
  • Argos
  • Currys
  • John Lewis
Country Authorized retailers
Australia
  • Bunnings
  • Harvey Norman
  • JB Hi-Fi
  • Officeworks
  • The Good Guys
Country Authorized retailers
Japan
  • Bic Camera / ビックカメラ
  • Edion / エディオン
  • Yamada Denki / ヤマダ電機
  • Yodobashi Camera / ヨドバシカメラ
Country Authorized retailers
South Korea
  • Gmarket
  • Hi-Mart
Country Authorized retailers
Taiwan
  • Momo.com
  • PChome
  • Taiwan Mobile
Country Authorized retailers
Austria

MediaMarkt

Country Authorized retailers
Belgium

MediaMarkt

Country Authorized retailers
Denmark
  • Clas Ohlson
  • Elgiganten
Country Authorized retailers
Finland
  • Clas Ohlson
  • Elgiganti
Country Authorized retailers
France
  • Boulanger
  • Carrefour
  • Darty
  • Fnac
Country Authorized retailers
Germany
  • Bauhaus
  • MediaMarkt
  • Saturn
  • Tink
Country Authorized retailers
Italy
  • Mediaworld
  • Unieuro
Country Authorized retailers
Netherlands
  • Bol.com
  • Coolblue
  • MediaMarkt
Country Authorized retailers
Norway
  • Clas Ohlson
  • Elkjøp
Country Authorized retailers
Portugal

MediaMarkt

Country Authorized retailers
Spain
  • El Corte Inglés
  • MediaMarkt
Country Authorized retailers
Sweden
  • Clas Ohlson
  • Elgiganten
  • MediaMarkt
Country Authorized retailers
Switzerland

Digitec

Country Authorized retailers
Canada
  • Amazon (sold by Amazon.ca)
  • Best Buy
  • The Source
  • Walmart
Country Authorized retailers
Puerto Rico
  • Amazon (sold by Amazon.com)
  • B&H
  • Best Buy
  • Target
  • Walmart
Country Authorized retailers
United States
  • Amazon (sold by Amazon.com)
  • B&H
  • Best Buy
  • Target
  • Walmart

What qualifies under our price protection policy?

If you make a purchase on Google Store and the Google Store price decreases within the standard return period, ​you may be eligible for a partial refund to match the lower price. The following conditions apply:

  • You must make your request within the standard return period.​
  • If a lower price is the result of a promotion on Google Store and eligibility requirements are indicated in that promotion’s terms and conditions, you must meet all of them prior to making a price protection claim. Promotion terms and conditions are typically found at the bottom of the Google Store page.
  • ​If you received a promotional price on your original purchase, price protection doesn't apply for any Google Store promotion launched subsequent to your purchase.
  • Protection doesn't apply to price changes on refurbished products.

Requesting a price adjustment

To request a price match or price protection adjustment, contact us.
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