For help with Google Store purchases that you received in the last 15 days, including pricing and refund questions, please contact us here. For help on common issues with your Google Store order, check out this guide.

Find and buy products at the Google Store

You can buy phones, computers, smart home devices, subscriptions and more from the Google Store.

Find products

By category

  1. On your computer, go to store.google.com.
  2. At the top, you’ll find a list of product categories.
  3. To find related products, click a category.

By search

  1. On your computer, go to store.google.com.
  2. At the top right, click Search .
  3. Enter a search word. You can search for:
    • Specific products: Enter a product name, like 'Pixel' or 'Nest'.
    • Categories: Enter a product category, like 'Phones' or 'Home'.
    • Descriptions: Enter a short phrase or description and we'll find relevant results.

Tip: To get product features and pictures, click a product. For technical details, at the top, click Tech specs.

Add an item to your basket

  1. On your computer, go to store.google.com.
  2. Click the product that you want to buy.
  3. Click Buy, then pick your device options and configurations, if available.
  4. Click Add to basket.

View and edit your basket

You can make changes to your order after you put items in your basket.

View your basket

  1. On your computer, go to store.google.com.
  2. At the top right, click Shopping basket Shopping cart.
Tip: All items in the same order must use the same delivery option. For more info, learn about our delivery options.

Edit your basket

Make changes to items in your basket:

  • To change quantity: Next to the number of products, click the down arrow .
  • To delete an item: Click Remove.

Check out

After you review the items in your shopping basket:

  1. Select Check out.
  2. Enter your payment and delivery details.
  3. To complete your order, follow the on-screen instructions.

Tip: To buy a product from the Store, your delivery and billing address must be in regions where the Google Store operates.

Buy devices in bulk

You can buy a maximum number of a specific device at a time on the Google Store. To buy more than the maximum number, you must wait 24 hours until the next day, then place a separate order or choose one of these options:

Pre-orders

Some devices are available as pre-orders, which means that you can place the order before the official sale date. At the time of checkout, you get the estimated delivery date and an authorisation hold on your payment method. You're charged once the order is dispatched from the warehouse.

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