When you buy a new Pixel device, you can get credit when you trade in your old device through Google Store. Trade-in through Google Store is available in Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Japan, the Netherlands, Spain, the United Kingdom, and the United States.
Trade-ins can only be added during checkout. Trade-ins can’t be added to a Google Store order after you checkout.
Trade in your old phone | Google Store
How to add a trade-in to your device purchase
- Go to the Google Store.
- Choose a Pixel device.
- Select Buy.
- Follow the on-screen instructions to choose your new devices:
- Color
- Storage space, if applicable
- Carrier, if applicable
- Select Get Estimate to enter your trade-in details.
- To check the estimated value for the trade-in, provide your old device’s details.
- If you don't find your device’s manufacturer, model, or storage size on the list, it's not eligible for trade in.
- You can’t change your trade-in device’s information after checkout.
- The initial estimated value is based on the information you provide about your device and may include additional promotional value based on Google Store promotions. The final trade-in value is based on inspection after your old device is received. Any differences between the information you provide and your device’s actual model and condition may impact the device’s final trade-in value.
- Before you select "Add trade-in," if the value changes after inspection and you’d like your device returned to you, uncheck Accept the new value if it changes after inspection.
- To add your trade-in device, select Add trade-in.
- The estimate is valid for 30 days after you receive your new device.
- Choose your Pixel device coverage plan or select Skip.
- To add the new device to your cart, select Add to cart.
- Continue shopping or select Go to cart.
- To complete your order and get ready to trade in your device, choose your payment method.
- Select Proceed to Checkout.
- Once your order is confirmed, you'll get a confirmation email with further trade-in instructions.
- If you add a trade-in during checkout and don’t get a trade-in confirmation email within 24 hours, contact our support team.
