If you trade in your old device when you buy a new device from the Google Store, you can get credit back.
You can trade in your old device in these countries and regions:
- Australia
- Austria
- Belgium
- Canada
- France
- Germany
- India
- Ireland
- Italy
- Japan
- The Netherlands
- Spain
- The United Kingdom
- The United States
You can only trade in your device during checkout. You can't add a trade-in after you buy your new device.
Trade in your old phone | Google Store
How to trade-in your old device when you buy a new one
- Go to the Google Store.
- Choose the Pixel device you want.
- Select Buy.
- Pick the color and storage space you want for your new device.
- To tell us about your old device, select Get Estimate.
- Tell us about your device to check the estimated value for the trade-in.
- If you don't find your device’s manufacturer, model, or storage size on the list, you can't trade it in.
- After you buy the new device, you can’t change what you told us about your old device.
- The first estimated value is based on what you told us about your device and may include extra money because of special deals.
- The trade-in value price is based on how your old device looks when we inspect it.
- Any differences between the information you provide and your device’s actual model and condition may impact the device’s final trade-in value.
- Before you can continue, you need to check the box that says “I understand that this trade-in programme is operated by PCS Wireless” and accept the Trade-in Terms and Conditions.
- To add your trade in, select Add trade-in.
- To receive the estimated trade-in value as provided, you must send your trade-in device to PCS within 30 days of receiving the new device, provided the new device has not been returned during that time. Your trade-in expires completely 75 days after your new device is shipped. After 75 days, PCS will return any trade-in device you send.
- Choose your Pixel device coverage plan or select Skip.
- To put the new device into your shopping cart, select Add to basket.
- Keep shopping or select Go to basket.
- To complete your order and get ready to trade in your device, choose your payment method.
- Select Proceed to checkout.
- If you have access to instant trade-in, your total trade-in value is displayed at the checkout page. This amount is applied as an upfront discount to your total order.
- Once your order is confirmed, you'll get a confirmation email with further instructions.
- If you trade-in your old device and don’t get an email within 24 hours contact Google Store Support.
