If your payment method gets declined, you can change your payment info within 7 days.
If you can't change your payment information
- Make sure the billing address matches the one on your credit card: Learn how to change your home or billing address.
- Check that your payment info is correct: Learn how to edit, reorder, or remove payment methods.
- Try a new card: Try to change to a different card with the “Fix payment method” button.
Why cards get declined
Your card can get declined for many reasons:
- Mistake with the card number: Enter your card number again.
- Expired credit card: If your card isn’t expired, make sure to enter the right date.
- Mistake with the security code: Double-check the code and enter it again.
If you find an issue with the card details, edit your payment method.
If your billing address doesn't match the one at your bank, check that your Google Pay billing address matches the one on file. Learn how to change your home or billing address.
If you still can’t get your card to work, contact your card provider.
