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The Google Store support team is experiencing higher than normal contact volume. We will try to get to you as soon as we can, in the meantime, for questions related to your Nest Secure appeasement, please go here. For other inquiries, please go here.

Learn about Google Store shipping & delivery options

Learn more about Google Store shipping and delivery options.

Pick shipping & delivery options

When you order from the Google Store, choose a shipping method at checkout. The shipping method affects the delivery date.

Tip: In Japan, you can schedule your delivery on the carrier website.

Get shipping at no additional cost

All orders in countries where Google Store operates may enjoy standard delivery at no additional cost. By default, free shipping is selected at check out and reflects as zero in the cart order summary.

Shipping at no additional cost applies to the lowest-cost shipping option unless otherwise specified.

Understand shipment

Your order is made up of one or more shipments. For each shipment, you can find the:

  • Order number: Found in the order confirmation email or your Google Store order history.
  • Order status: Found in your order history.
  • Delivery date range: When order is scheduled to be delivered.
  • Items in your order: Found in your order history.

Need more help?

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