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Please be advised that the Customer Support team does not provide troubleshooting services in your current display language. To contact Support team staff, please first switch to English or other supported languages (Spanish, Portuguese or Japanese). 

Ad status

Depending on the ad status type, ad status indicates whether an ad is approved or disapproved to run and also lets you know if there are any policy restrictions on how or when your ad can run.

Learn more about the ad approval process:

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