The previous Search Ads 360 is going away

Overview

Between February and April 2024, access to the previous Search Ads 360 is expected to go away. Your bid strategies and budget management (now Bidding and Planning) will only be available in the new Search Ads 360. You can continue to use the new Search Ads 360 to manage your campaigns.

Understand the timeline

  • Mid-April 2023 to early January 2024 — Recommended time frame to schedule your bid strategies and budget management upgrade to the new Search Ads 360.
  • February 2024 — Service preserving upgrades.
  • Between February and April 2024 — Access to the previous Search Ads 360 is expected to go away for all users. You will receive at least 60 days notice before your access to the previous Search Ads 360 goes away.

Use the Experience hub checklist

In Quarter 2 of 2023, a checklist will be added to the new Search Ads 360 Experience hub with additional tasks for you to review and complete to facilitate your upgrade to the new Search Ads 360. In the checklist you will be able to do the following:

What to expect during the recommended upgrade time frame

A date will be recommended on which your bid strategies and budget management can be upgraded to the new Search Ads 360. A notification with the recommended date will display in the previous Search Ads 360 and in the new Search Ads 360. You can also find and postpone this date in the Experience hub.

What to expect during the service preserving upgrade

If you have not chosen a bid strategies and budget management upgrade date when the recommended upgrade time frame ends, to preserve your service without interruption, a date will be assigned for you on which you will be upgraded to the new Search Ads 360.

  • During the service preserving upgrade time frame, the upgrade date will display as a notification in the previous Search Ads 360 and in the new Search Ads 360.
  • This date can not be changed. If the previous Search Ads 360 goes away and your bid strategies and budget management aren’t upgraded, it will cause a service interruption.
  • There will be at least 30 days between when you are notified of an upgrade date and when the upgrade occurs.
  • Please contact your account representative or customer support if you would like to discuss anything related to the upgrade.
  • If you wish to stop using Search Ads 360, please contact your Search Ads 360 representative or customer support. They can discuss options with you and try to resolve any issues that may be affecting your experience. Learn more about off boarding from Search Ads 360.

After you’ve been upgraded

  • You will be given at least 60 days notice before the previous Search Ads 360 experience goes away. This date can not be changed.
  • Between February and April 2024, we expect access to the previous Search Ads 360 UI to go away for all users.

What to expect when access goes away

Access to the user interface

Between February and April 2024, access to the previous Search Ads 360 experience is expected to go away. The previous Search Ads 360 experience will go away for all advertisers under an agency at the same time.

Access to advertiser data

You can use the previous Search Ads 360 reporting API and web queries to access advertiser data until mid-2024. We recommend that you upgrade to the new Search Ads 360 reporting API and web queries before mid-2024 to avoid a service interruption.

Sync your data

Your reporting data from January 1, 2019 to the present will be synced with the new Search Ads 360 before your access to the previous Search Ads 360 experience goes away. To understand how syncing works between the previous Search Ads 360 and the new Search Ads 360, see the Migration center.

FAQ

1.Why should I upgrade to the new Search Ads 360?

The new Search Ads 360 offers improved support for advertising platform features like Performance Max — along with new, enterprise features like Templates and Bidding and Planning. To ensure a smooth upgrade process, schedule the upgrade with plenty of lead-time before the previous Search Ads 360 goes away.

2.What happens if I don't upgrade before the previous Search Ads 360 goes away?

Support for some features may be gradually reduced in the previous Search Ads 360 throughout 2023 as we prepare for it to go away in 2024. If you don't schedule your upgrade within the recommended upgrade timeframe, we'll assign a date on which your bidding will be upgraded to the new Search Ads 360 to preserve your service without interruption. All advertisers will lose access to the previous Search Ads 360 between February and April 2024. Contact your account representative or customer support if you would like to discuss anything related to the upgrade.

3.What happens if I miss the January 8 deadline?

To preserve your service without interruption, a date will be assigned to you on which you will be upgraded to the new Search Ads 360. During the service preserving upgrade time frame, the upgrade date will display as a notification in the previous Search Ads 360 and in the new Search Ads 360. This date can not be changed.

4.How fast will I be upgraded when I get an assigned date?

There will be at least 30 days between when you are notified of an upgrade date and when the upgrade occurs.

5.What will happen to my data from the previous Search Ads 360?

Data from January 1, 2019 to the present will be synced with the new Search Ads 360 before your access to the previous Search Ads 360 experience goes away. Please note, any ’removed’ engine accounts present in the previous Search Ads 360 will not be migrated and reporting data will not be accessible in the new Search Ads 360. Anything before January 1, 2019 will not be transferred, so please plan accordingly.

6.Can I request an extension for upgrades?

No. There will be no exceptions or extensions given to advertisers who miss the deadline to upgrade.

7.Can I request when my previous Search Ads 360 account will be shut down?

You will not be able to select the timing for agency level shut down. All the previous Search Ads 360 accounts will be shut down between February and April 2024. Dates will be communicated in your account or the sales dashboard.

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