Add, edit, or remove users and clients

User roles grant specific access to help you collaborate with others in your account. Admins signed in to a manager account can manage users in the "access and security" menu.

In this article, you'll learn how you can invite or remove contacts and edit permissions.

The new Search Ads 360 gives existing contacts a new or updated user role with access.

Keep in mind

An account can have multiple users, many of whom can make changes. Sometimes these updates might conflict. To avoid this:

• Keep a record of Admins in the new Search Ads 360 and communicate those names to people in your organization.
• Keep roles and permissions up to date.
• Assign key roles to more than one person.

Check your access level

1. Sign in to your new Search Ads 360.
2. Navigate to a manager or sub-manager account.
3. In the top right corner, click the tools and settings icon .
4. Under “Setup”, click Access and Security.
5. On the "Users" tab, click the filter icon to find your email.

See your user role in the "Access level" column.

Invite a user

1. Sign in to your new Search Ads 360.
2. Navigate to a manager or sub-manager account.
3. In the top right corner, click the tools and settings icon.
4. Under “Setup”, click Access and security.
5. Optional. Invite a contact to a different account or add a user to multiple accounts from the “Users” tab. Above the table, switch the “Show all users to your manager and your account” toggle on.

   Click the pencil icon and select the accounts you want to add the contact to under Account later.

6. On the “Users” tab, click the add button .
7. Enter the contact’s email address.
   Use the contact's work or corporate email address ([e-mail])
8. In the “Select the account access level for the contact” section, choose a user role.
9. Click Send invitation.

You can find invitee details in the "Pending invitations" table. After the invitee accepts an invitation you'll receive a notification. Invitees will need a Google account to sign in and can create an account, if they don't have one already. The sign-in and invitation email must be the same. You can also use the "Pending invitations" table to withdraw an invitation.

Add a user to an existing account

From the table on the "Users" tab, you can add a user to an existing sub-manager account. By default, the table will be in list view and show only users directly linked to your manager account.

1. Above the table, switch the “Show all users linked to your manager and your account" toggle on.
2. Click the filter icon.
3. Start typing, or choose the condition of your filter in the drop-down menu.
4. Click Apply.
5. In the "Account" column, click the pencil icon when it appears.
6. Select a new account.
7. Click Change Account.
8. In the pop up window, click Change access to confirm.

Add a client account

1. Sign in to your new Search Ads 360.
2. On the left-hand navigation menu, click Settings.
3. Click Sub-account settings.
4. Click the plus button  on the top left.
5. Select an existing advertiser or create a new advertiser in Campaign Manager 360.
6. Click Save and continue.

Remove a user

1. Sign in to your new Search Ads 360.
2. Navigate to a manager or sub-manager account.
3. In the top right corner, click the tools and settings icon .
4. Under “Setup”, click Access and security.
5. Optional. On the "Users" tab, above the table, switch the “Show all users linked to your manager and your account" toggle on.
6. Click the filter icon.
7. Start typing, or choose the condition of your filter in the drop-down menu.
8. Click Apply.
9. In the row of the contact, in the "Actions" column, click Remove Access.
10. In the pop-up window, click Remove access to confirm.

Change a user’s access

1. Navigate to a manager or sub-manager account.
2. In the top right corner, click the tools and settings icon.
3. Under “Setup”, click Access and security.
4. Optional. On the "Users" tab, above the table, switch “Show all users linked to your manager and your account" toggle on.
5. Click the filter icon
6. Start typing, or choose the condition of your filter in the drop-down menu.
7. Click Apply.
8. On the contact’s row, in the "Access level" column, click the Down arrow and select a user role.
   • Admin
   • Admin without billing
   • Standard without billing
   • Read only without billing
   • Email only without billing
   • Billing

Before you change a contact's access in the new Search Ads 360, check out the permissions assigned to each user role.

Related links

• User roles and permissions
• Manage invitations