26 avr. 2019
Google Pixel 3 Android 9 Mobile network > Advanced > Add Carrier for eSIM missing/not available
I attempted to find a solution by referring to this thread. I posted there hoping the original poster LLAB will share more details but it has been some time. Hence I'm posting a new post.
I recently purchased a Google Pixel 3 and it was pre-installed with Android 9. It has been updated to the latest Android 9 updated security patch level: 5 April 2019.
The following related apps;
Carrier Services version: 22.0.243910317-carrierservices_V22F_RC12
eSIM Manager version: D.1.5.24-google (5445861)
The issue I am having is the "Carrier" option/feature is MISSING / NOT AVAILABLE (step 5 below) when I am attempting to scan QR code or manual enter the activation code for Google Pixel 3 :
- Go to “Settings”
- Go to “Network & internet”
- Go to “Mobile network”
- Select “Advanced”
- Select “Carrier”
- Select “Add carrier”
- Scan the QR code or manual enter the activation code, the eSIM profile will be downloaded
I hope someone can help
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Dernière modification : 29 avr. 2019
2 mai 2019
Response from Google Australia regarding ESIM.
Thank you for contacting Google support.
I understand you would like to activate Esim for your Pixel 3 device.
Kindly note, Esim is not available for Australia country. You can use physical sim. I'm sorry for the disappointment.
I request you to please send us feedback from your device to the concerned team.
To send feedback from your device:
- Open your device's Settings app.
- Scroll down. Tap About phone
Send feedback about this device.
- Type your feedback.
- Tap Send
. Your message, system information, and email address (if you're signed in) will be sent to Google.
Send feedback about this device.
. Your message, system information, and email address (if you're signed in) will be sent to Google.Thank you for your understanding in this regard.
If there is any other concern, please reply back to email so that we can help you further.
Thanks!
********
The Google Support Team
********
The Google Support Team
Salim (Expert Produit niveau Diamant) a recommandé ceci
Toutes les réponses (25)
7 juil. 2019
1 août 2019
On Q Beta 5, I have no option for selecting Carrier even Developer Mode was enable.
Searching in setting with "carrier" keyword, after select from result list, nothing happen.
21 oct. 2019
Were you ever able to find out why Australian SKU Pixel 3s are not e-sim compatible? The 3a and the 4 are compatible in Australia. Surely, Google certainly didn't decide to make a model with an e-sim chip and one without it. In fact the model number of the Australian version is identical to the US version.
19 nov. 2019
I'm not from Australia.
I have Pixel 3XL. I'm trying to install the e-sim by scanning the QR code.
I enabled development mode. However, after clicking settings/network & internet/mobile network/advanced, I don't see "carrier" or "operator" options.
Instead I see:
"Automatically select network" (currently turned on).
"Choose network" (currently disabled).
When I turn off ""Automatically select network" I can click on "Choose network", and there I can just choose a different network, there is no option to add a new carrier.