Get help with your Pixel

You can get help with your Pixel device in several ways.

Note: Some of these steps work only on Android 8.0 and up. Learn how to check your Android version.

Talk with us

From your Pixel

  1. Open your device’s Settings app Settings app.
  2. Tap Support & tips.
  3. Tap Chat or Phone.
    Note: If you don't see "Chat," it could be outside local business hours. Tap Show hours.
  4. Type your information. Tap Send Send.
  5. We’ll call or chat you!

Tip: To have your hands free during a call, turn up your speaker or use headphones.

From another phone, tablet, or computer

You can open the Pixel Phone Help Center and click Contact Us at the top right of any page.

If you're viewing this page in a browser, like Chrome or Firefox, see where to click.

If you have Preferred Care (Pixel 2 only)

You can have experts teach you tips and tricks. For example, you can learn how to use your Google Assistant, take great photos, or free up space on your phone. Learn how to talk to Preferred Care experts.

Ask experts in the Pixel community

You can ask questions and share answers with other Pixel device owners. You can also give us feedback on Pixel device features.

Visit the Pixel "Phone by Google" Community .

Get help on Twitter

Tweet to @MadeByGoogle about your Pixel phone.

Read about your Pixel

Learn about the setting you're checking

When you're checking or changing a setting on your Pixel device, you can get help with that setting.

  1. Open your device’s Settings app Settings app.
  2. Tap the setting.
  3. Tap Help Help.

Note: If you don't see "Help," you're running a different Android version. Tap More More and then Help & feedback.

Search by topic or keyword

To read about what you can do with with your Pixel device, and learn how to troubleshoot issues:

  1. Open your device’s Settings app Settings app.
  2. Tap Support & tips. If you see "Search help & send feedback," tap it.
  3. Pick how you'd like to find your information.
    • To read a suggested article, tap it.
    • To search for a topic, tap Search Search.
    • To see what topics there are, tap Browse all articles.

You can also visit the Pixel Phone Help Center from any device using a browser, like Chrome or Firefox.

Tip: To find a setting instead of information, open your Settings app and tap Search Search.

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Amy is an Android expert and author of this help page. Leave her feedback below about the page.

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