Get your phone fixed out of warranty

If you have a damaged device that's out of warranty, here's how to get it fixed.

How to tell if you're "out of warranty"

• The original manufacturer doesn't cover damages to your phone, like water damage or physical damage.
• The manufacturer’s warranty has expired.

• Any service plan coverage you added has expired, including device protection from the Google Store, or Preferred Care from the Google Store.

Get your phone fixed

Depending on the country where you bought your phone, there are two ways to fix your phone:

• Visit a local repair center (walk-in): Find the nearest authorized repair center and bring your device with you.
  • Important: Walk-in service isn’t available in all countries. To find out what service is available to you, choose your country on the table below.
• Mail your phone in (mail-in): Mail your device for repair and it'll be returned to you once your phone is fixed.

Tip: If there isn't a service option for your country listed below, contact us.

 

Region	Provider	Devices	Type of service	Repair type	Contact
Australia	CTDI	All Pixel phones	Mail-in	Out-of-warranty	Email address: [e-mail] Phone: [phone] CTDI

Region	Provider	Devices	Type of service	Repair type	Contact
Canada	Asurion or uBreakiFix	All Pixel phones	Mail-in and walk-in	Out-of-warranty	Asurion or uBreakiFix Phone: [phone]
		Pixel 6 and later	Mail-in and walk-in	In-warranty and out-of-warranty
	Mobile Klinik	All Pixel phones	Walk-in	Out-of-warranty	Mobile Klinik Phone: [phone]
		Pixel 6 and later	Walk-in	In-warranty and out-of-warranty1

In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all phones through Google or its service providers.

Region	Provider	Devices	Type of service	Repair type	Contact
Denmark	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
France	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
		Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Germany	Google	All Pixel phones	Mail-in	Out-of-warranty	Google*
		Pixel 2 and later	Mail-in	In-warranty	Google*
	Comspot	All Pixel phones	Walk-in	Out-of-warranty	Google*
		Pixel 6 and later	Walk-in	In-warranty and out-of-warranty

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

Region	Provider	Devices	Type of service	Repair type	Contact
India	F1	Pixel 2, Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4a, Pixel 6a, Pixel 7, and Pixel 7 Pro	Walk-in
				Out-of-warranty	Find a local service centre in India
			Mail-in		Pixel phone help

Learn how to get your Pixel phone repaired.

Region	Provider	Devices	Type of service	Repair type	Contact
Ireland	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
		Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Italy	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
		Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Japan	iCracked	Pixel 3 and later	Walk-in and mail-in	Out-of-warranty	iCracked

Region	Provider	Devices	Type of service	Repair type	Contact
Netherlands	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Norway	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Singapore	CTDI	Pixel 2 XL, Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4 XL, Pixel 4a, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, and Pixel 7 Pro	Walk-in	In-warranty and out-of-warranty	Address: 12 Kallang Avenue #03-03 Aperia, Singapore 339511 Located in: Aperia Mall Phone: [phone] Service Center Operating Hours: Weekdays: 11 AM–8 PM Saturday: 10 AM–2 PM Sunday or Public Holiday: Closed

Region	Provider	Devices	Type of service	Repair type	Contact
Spain	Google	All Pixel phones	Mail-in	Out-of-warranty	Google
		Pixel 2 and later	Mail-in	In-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Sweden	Google	Pixel 6a and later	Mail-in	In-warranty and out-of-warranty	Google

Region	Provider	Devices	Type of service	Repair type	Contact
Taiwan	TWM	Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, and Pixel 7a	Walk-in	In-warranty and out-of-warranty	Taiwan Mobile Phone: 188 (no charge for Taiwan Mobile network users) Phone: [phone] (paid)
	Google	Pixel 3, Pixel 3 XL, Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, and Pixel 7a	Mail-in	In-warranty	Google
			Mail-in	Out-of-warranty	Fun2Repair [e-mail]
		Pixel 3a, Pixel 3a XL, Pixel 4, Pixel 4XL, Pixel 4a, Pixel 4a (5G), Pixel 5, Pixel 6, Pixel 6 Pro, Pixel 6a, Pixel 7, Pixel 7 Pro, and Pixel 7a	Walk-in		Taiwan Mobile Phone: 188 (no charge for Taiwan Mobile network users) Phone: [phone] (paid)

Region	Provider	Devices	Type of service	Repair type	Contact
United Kingdom	Google	All Pixel phones	Mail-in	Out-of-warranty	Google*
		Pixel 2 and later	Mail-in	In-warranty	Google*
	iSmash	All Pixel phones	Walk-in	Out-of-warranty	Google*
		Pixel 6 and later	Walk-in	In-warranty and out-of-warranty	Google*
	SBE	All Pixel phones	Walk-in	Out-of-warranty	Google*
		Pixel 6 and later	Walk-in	In-warranty and out-of-warranty	Google*

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

Region	Provider	Devices	Type of service	Repair type	Contact
United States	Google	All Pixel phones	Mail-in and walk-in	In-warranty and out-of-warranty	Google*
	Asurion or uBreakiFix	All Pixel phones	Mail-in and walk-in	Out-of-warranty	Phone: [phone] Asurion or uBreakiFix
		Pixel 6 and later	Mail-in and walk-in	In-warranty and out-of-warranty

*For the most up-to-date partner locations and options for your specific device or damage, refer to Google.

In US and Canada, replacement of parts or product service is made available for a minimum of 3 years after end of production for all phones through Google or its service providers.