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Our software update is being released in phases. New features will gradually roll out across all regions. Learn more about Pixel software updates.

Repair your own Pixel phone or Pixel Tablet

If your Pixel phone or Pixel Tablet needs a repair, you're not limited to walk-in and mail-in options.You can repair it by yourself.

Tip: It’s recommended that only users with relevant technical experience repair their devices.

Get genuine spare parts

If you want to fix your Pixel phone or Pixel Tablet, you can buy genuine Google parts from iFixit.

Availability:

  • Devices: Pixel 2 and newer phones, Pixel Fold, and Pixel Tablet
  • Locations: US, UK, Canada, Australia, and European countries and regions where Pixel phones and Pixel Tablet are sold

Buy repair tools (Pixel phone only)

You can get common repair tools from your online or local repair store or retail outlet. You can also purchase professional repair fixtures and tools at iFixit. iFixit is a trusted distributor that sells existing Pixel tools and fixtures used by our authorized service providers. It’s available to all users and repairers.

Availability:

In the US, you can get tools for Pixel 8 and later phones, including Pixel Fold.

Use repair manuals (Pixel phone only)

Important:

  • If you try to fix your device without any relevant technical skills, you might get hurt or break your device. We recommend that only users with relevant technical skills try to fix their own device.
  • If you choose to self repair, you agree to assume the risk associated with such repair. If you can’t fix your device, have it fixed by a professional repair partner or someone with technical experience.

To fix problems with your device, you can use the Pixel repair manuals. You can get step-by-step instructions to:

  • Fix a broken Pixel device with genuine parts.
  • Take apart your Pixel device and put it back together.
  • Remove and replace parts.
  • Make your device last longer and save resources.

The manual also shows compatible devices and types of repairs.

Find and download repair manuals for your device.

You can get repair manuals:

  • Devices: Pixel 6a and newer phones
  • Languages: English and French

Use diagnostics & software tools

Before and after a repair, you can use the Pixel Repair Diagnostics App to check for problems with your device.

Every Pixel phone and Pixel Tablet includes a Pixel Repair Diagnostics App that helps check your phone’s performance.

To use the app, download these manuals:

Availability:

  • Devices: All Pixel phones and Pixel Tablets
  • Language: English
How to use the Pixel Repair Diagnostics App
  1. While connected to the internet, open your Phone app .
  2. Tap the dial pad .
  3. Dial the following: *#*#7287#*#*.
  4. Follow the on-screen instructions.
  5. Tap Confirm.
  6. To update your OS and adjust the Under-Display Fingerprint Sensor (UDFPS), go to:

Tip: If your fingerprint sensor doesn’t work right, check the tips on how to fix problems when you connect your Pixel.

How to use the Pixel Tablet Diagnostics App
  1. Go to Google Pixel Update and Software Repair.
  2. Click Diagnose your device (Tablet only).
  3. Follow the on-screen instructions:
    1. Enter repair mode. Learn how to use repair mode.
    2. Connect your Pixel Tablet to your computer with a USB cable.
    3. On your tablet, tap Activate Tool.
    4. Check your Wi-Fi connection.
    5. To accept diagnostic availability, click OK.

Get help from a repair expert

If you don't want to fix your Pixel device yourself, you can send it or take it to an authorized repair provider. Learn how to get your Pixel device repaired.

To protect your privacy and facilitate repair, use Repair Mode for repair services. Turn it on before the start of a repair or diagnostics.

Availability:

  • Devices: All Pixel phones (in English only)
  • Locations: Australia, Canada, Mexico, UK, US, and other countries in Europe where Pixel phones are sold

If you need help with your Pixel Tablet, learn how to file a warranty claim.

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