Get started with canvas prints

You can create and order a canvas print of your Google Photos. 

  • You can choose between an 8 x 8, 11 x 14 or 16 x 20 canvas. 
  • Your canvas print features a 1.5-inch gallery-style wrap and is made of premium satin finish canvas material.
  • Your canvas print will arrive ready to hang with pre-installed wire hanger and rubber bumpers.

Create a canvas print

Important: You might receive a warning message for low-resolution images, but you can still print the photo. Low-resolution images might appear blurry or grainy when printed on the canvas. 

  1. On your Android phone or tablet, open the Google Photos app Photos icon.
  2. Tap Menu Menu and then Print store and then Canvas prints.
  3. At the top right, tap Create a canvas.
  4. Select a photo.
  5. At the bottom, tap Use photo
    • To edit or crop your photo, tap Edit photo
  6. Select a canvas size and then Next.
    • To select a portrait or landscape print, click Rotate canvas.
  7. Select a canvas wrap and then Preview and then Checkout Shopping basket.
    • Cropped photos might appear different depending on the option that you select.
    • Make sure that you view the 'Preview' so that the canvas looks as expected. 

Tip: Make sure that you save your canvas after you edit it. If you don’t edit a draft for 90 days, it’ll be automatically deleted. 

Edit a canvas print

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the bottom, tap Library and then Print Store and then Canvas prints.
  3. Select a draft and then Edit.
  4. When you’ve finished editing, click Checkout Shopping basket.

Cancel and check your order

Change your delivery address

To change your delivery address, you need to cancel the order and buy the canvas print again with the different address.

You have two hours after buying a canvas print to cancel your order.

Learn how to cancel your order
Learn how to repurchase a canvas print.

Cancel your order

You have two hours after buying a canvas print to cancel your order. 

To cancel:

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the bottom, tap Library and then Print store
  3. Under 'Past orders', select a canvas print order.
  4. To cancel an order, click Cancel order.

Check your order status

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the bottom, tap Library and then Print store
  3. Under 'Past orders', select a canvas print order to check order status.

Archive an order

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the bottom, tap Library and then Print store.
  3. Under 'Past orders', select a canvas print order.
  4. At the top right, tap Archive

 Reorder a canvas print

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. At the bottom, tap Library and then Print store.
  3. Under 'Past orders', select a canvas print order.
  4. At the top right, tap Order again

Report a damaged canvas print

You should contact us if you've received a damaged canvas print. Damage includes delivery-related damages or any other physical flaws.

To contact us:

  1. On your Android phone or tablet, open the Google Photos app Photos.
  2. Sign in to your Google Account.
  3. At the bottom, tap Library and then Print Store Shopping basket.
  4. Under 'Past orders', select the canvas print that you want to contact us about.
  5. On the details page, click Contact support.

If this link is not available, find your confirmation email or receipt from your parcel. Another 'Contact us' link is available there.

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