Report a problem with your photo book
If you have a problem with your photo book, contact us within 30 days of buying it.
- On your Android phone or tablet, open the Google Photos app .
- Sign in to your Google Account.
- Tap Menu Photo books.
- Under “Past orders,” select the photo book you want to report.
- On the details page, tap Contact us.
Learn how to change your shipping address within 60 minutes after buying a book.
Problems we can help with
- Damaged photo book: Your photo book has ink spots, missing pages, or other damage.
- Photo book didn’t arrive: Your photo book didn’t arrive.