File an appeal for a policy enforcement

We'll restrict access to content that violates our abuse policies. If you believe that the restricted content doesn't violate our rules, you can file an appeal. Learn more about our abuse policies.

Appeal your restricted content

Important:

  • If you're on the Google Photos web app, to file an appeal, you need to sign in to your Google Account.
  • You'll typically receive an acknowledgment of the appeal within one working day. This includes the estimate of when the decision on the case can be expected and the possible outcomes from the appeal. You'll also get a notification once we've made a decision.
Shared albums and comments

We'll restrict access and commenting to shared albums that violate our abuse policies. For example, other users won't be able to access and comment on your previous contributions and no new photos, videos or comments can be added to it.

  • File an appeal:
    • If you're the album owner and believe that the album or comment doesn't violate our rules: file an appeal. To start the appeal process, go to the album at photos.google.com.
    • If you're not the album owner and believe that the album or comment doesn't violate our rules: ask the owner to file an appeal.
    • Unless the appeal is granted, the shared album will remain restricted.
Conversations

We'll restrict conversations that violate our abuse policies. For example, other users won't be able to access your previous contributions and no new photos or videos can be added to it.

  • File an appeal:
    • If you believe that the conversation doesn't violate our rules: you can file an appeal. To begin the appeal process, go to the conversation at photos.google.com. Unless the appeal is granted, the conversation will continue to be restricted.
Photos and videos

We'll restrict photos and videos that violate our abuse policies. As a result, other users won't be able to access these photos and videos in shared albums and conversations. The photo or video will remain part of your library and can still be downloaded or deleted.

  • File an appeal:
    • If you believe that the photo or video doesn't violate our rules: you can file an appeal. To begin the appeal process, go to the photo or video at photos.google.com. Unless the appeal is granted, the photo or video will continue to be restricted.

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