This article helps you to answer the common questions on offers, rewards, and scratch cards.
Unable to find rewards on my Google Pay for Business appNot everyone gets the same rewards. To find the available offers for you, go to the “Offers” section.
To learn how to get the reward, read the terms and conditions for the offer.
To find the terms and conditions:
- Open Google Pay for Business app.
- Scroll to "Deals for you."
- Under "Rewards and offers," tap Check now.
Rewards may expire if not redeemed within 45 days. For complete details, check the terms and conditions of a specific reward.
How many scratch cards can I win for each offer?
Some offers give direct cashback instead of scratch cards. For complete details, check the terms and conditions of a specific offer.
I can’t redeem the scratch card
To be eligible for the offer, your business must be verified. Once verification is complete, you can redeem your scratch card. If your business is already verified, contact customer support for assistance. To reach out to customer support:
I scratched the card but didn't receive any rewards
- Open Google Pay for Business
.
- Tap Support
Contact Us.
- Select your preferred language.
- Tap Get a call.
- Enter your name and phone number details.
- To receive a call from us, tap Call me.
We apologize for the inconvenience caused. Rewards are account specific. To be eligible for other offers and rewards, we request you to continue to accept payments.
I got a scratch card reward but it doesn’t reflect on my account
Please wait for 7 business days. If it’s still not in your account, call Google support.