Verify your business with video verification

To increase your daily and monthly transaction limit and unlock rewards, verify your business. This process takes less than 10 minutes. Video verification is similar to Know Your Customer (KYC) verification process.

Video verification requirements

To complete the video verification of your business on the Google Pay for Business app, present the required documents during the video call.

Video Verification Requirements on Google Pay for Business

Verify your business

Important: The video call is not recorded. All information provided during the video call will be stored securely and treated in accordance with the Google Privacy Policy.

How to video verify on Google Pay for Business

Set up video verification

  1. Open Google Pay for Business Google Pay.
  2. At the top-right corner, tap More and then Settings.
  3. Next to "Verify your business," tap Get Started.
  4. Under the "What you need for the call" section, tap:
    • You must be at your business location
    • PAN card used to open your account
    • You must have "Proof of Address"
  5. Tap Start video call.
    1. Share your registered mobile number and name with our agent.
    2. Show your original PAN card using your back camera.
    3. Show your store location and display board with your business name.
Tip: Your verification video call starts on the Google Meet app.
Note: Video verification support availability - 9 AM to 6 PM IST, 7 days a week
You will receive a notification about your verification status on Google Pay for Business app in 3 to 4 hours.
Tip: If video verification status is incomplete, it can be due to missing documents. Please keep your documents and follow the verification process again.
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