Get help with product-specific questions

If you have an issue with a product that you already activated, select a product below to find options to contact support or find a Help Center article to help you troubleshoot. If you are having a problem activating your Google Workspace for Nonprofits account, go here.

   Google Workspace for Nonprofits

Eligible nonprofits can activate Google Workspace for Nonprofits or the discounted Google Workspace Business or Enterprise editions through their Google for Nonprofits account. Compare the features of each offer.

Google Workspace provides 24/7 customer support to administrators if you have any questions once you’ve activated Google Workspace for Nonprofits or have chosen the discounted editions of Business or Enterprise. 

If you’re having issues activating Google Workspace for Nonprofits, check out our troubleshooter.

If you’re having trouble accessing your Google Workspace account or need to create a new account but can't because an account using your domain name already exists, fill out this form.

If you need help setting up or using Google Workspace, try these resources

   Ad Grants

If you need help setting up or using Ad Grants, try these resources:

   YouTube Nonprofit Program

If you're running into issues activating the YouTube Nonprofit Program, check out these troubleshooting steps. 

If you need help setting up or using YouTube, you can try these resources:

  Google Maps Platform

If you're running into issues activating your Google Maps Platform credits, check out these troubleshooting steps.

If you need help setting up or using Google Maps Platform, try these resources:

Google Store discounts

Only organizations in countries where Google Store discounts are available can generate promo codes. If you're running into issues using your Google Store promo code, check out these troubleshooting steps

If you need help activating or using Google Store discounts, try these resources:

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