Contact options

Please refer to the product contact options below for phone and email support:

Google Apps for Nonprofits Help

Please refer to the Google Apps for Nonprofits rejections article if your Google Apps enrollment request was rejected.

If you need assistance setting up or using Google Apps, the following resources may help:

You will need to have your Customer PIN for phone support. Learn how to locate your pin number.

Google Adwords and Ad Grants Help

Please refer to the Ad Grants rejections article if your Ad Grants enrollment request was rejected.

If you need assistance setting up or using AdWords, the following resources may help:


Google Earth Help

Please refer to the Maps API rejections article if your Maps API for Business enrollment request was rejected.

If you need assistance setting up or using any Earth Outreach products, the following resources may help:

YouTube Help

Please refer to the YouTube Nonprofit Program rejections article if your YouTube Nonprofit Program enrollment request was rejected.

If you need assistance setting up or using YouTube, the following resources may help:

  • If you would like to request access of an inactive username, transfer NGO status to a different username, or have another question that is not answered about your YouTube grant, please email nonprofits@youtube.com.
  • YouTube Help Forum
  • YouTube Help Center