Product help & contact options

For help with your Google for Nonprofits account and product enrollment questions, go to our troubleshooter.

G Suite for Nonprofits Help

If your G Suite enrollment request was rejected, learn how to fix and resubmit your application.

If you’re having trouble accessing your G Suite account or need to create a new account but can't because an account using your domain name already exists, fill out this form.

If you need help setting up or using G Suite, you can try these resources:

You will need to have your Customer PIN for phone support. Learn how to locate your PIN number.

 Ad Grants Help

If your Ad Grants enrollment request was rejected, learn how to fix and resubmit your application.

If you need help setting up or using Ad Grants, you can try these resources:

Google Earth and Maps Help

If your Google Maps Platform credit application was rejected, learn about Google Maps Platforms rejections.

If you need help setting up or using Earth Outreach products, you can try these resources:

YouTube Help

If your YouTube Nonprofit Program enrollment request was rejected, learn how to fix and resubmit your application.

If you need help setting up or using YouTube, you can try these resources:

One Today Help

If you need help setting up or using One Today, check out the One Today Help Center:

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